Good Afternoon Eri Time to give you the feedback on the holiday you booked for us which we thoroughly enjoyed. First up the hotels. Tokyo – Mitsui Garden Hotel Ueno. Great hotel very modern clean but room small for price we paid, friendly staff and fantastic position right opposite the station and probably a lot quieter area than other parts of Tokyo. The Tokyo Day Tour […]
November 2025
Customer Service, Hotel, Onsen Hot Spring, Shinkansen Bullet Train, Tour
My husband & I previously did a Heritage tour with JTB in 2008. This time, we wanted a private Tohoku trip, organized through JTB Sydney. Consultant Eri T was very patient and thorough! She helped us plan a personalized tour (noting our age preferences and inexperience with JR pass/bullet trains). She arranged JR East Passes, all accommodation pre- and post- , as well as Narita Exp […]
Dear Chris Better late than never!!! We would like to take this opportunity to thank you for organising such a great trip in Japan from 15 May – 04 June 2019. We love Naomi and are so grateful that she put us in contact with you. The most amazing thing for people our age, was the detailed instructions that came with our journey throughout Japan. We […]
Hi Olivia, We have recently returned to Tasmania after participating in Lorraine and Ron’s tour of Southern Japan. From our standpoint it proved to be an outstanding success. We would just like to thank you for the part you played in making such a wonderful experience possible. Warm regards, Mike and Eileen
June 2014 Tour
Hi Olivia, We have recently returned to Tasmania after participating in Lorraine and Ron’s tour of Southern Japan. From our standpoint it roved to be an outstanding success. We would just like to thank you for the part you played in making such a wonderful experience possible. Warm regards, Mike and Eileen
June 2014 Tour
Dear Takuma I would like to thank you for all your hard work in making our Japan tour a success. Judy, our owner, said that everything was perfect and your guides were excellent. We would like to thank you and advise we look forward to working with you in the future on next years tour. With kind regards, Carly
May 2014 Tour
This tour was excellent. The flights were good and the seats you arranged were fine. We were very happy with the way the tour was organised in every respect. We were met at the airport by our guide and taken to our hotel, and everything was well organised and flowed beautifully. Great hotels, good food, sightseeing was well organised and we very much enjoyed the trains.Thank […]
May 2014 Flights, Food, Fully Escorted Tour: Discover Japan, Tour
Hi KoyomiI just want to say that everything went really well on our trip. The hotels were all well chosen because of their proximity to the station, and for the facilities offered. The tours were all excellent and the tour guides very informative. I was very impressed by Japan and look forward to going back again in the future. The worst part of the trip was […]
Hi, I am just writing to give my feedback on Atsu Omori. I called this afternoon and asked for an urgent last minute booking for this weekend. I received a quote from him very quickly and he confirmed all the hotels for me. That is probably the quickest I have ever asked a wholesaler for a quote. He then got the documents to me quickly once the […]
April 2014 Hotel, Tour, Travel Agents and Wholesale
Dear Olivia, We were wondering if you could pass on our sincere thanks to Takeda-san in Sapporo. The whole tour was so well organised and everything ran smoothly. The Aspen Hotel in Sapporo is a wonderful base and the banquet dinner last night was superb. Takeda-san, in particular, went to so much trouble to make sure that those with special diets were so well catered for. […]
Hi Guys, Im a consultant from Student Flights Melbourne Uni. Just wanted to write quickly to thank Atsu for a great booking experience with JTB. He really knew his stuff and supplied a 14 day tour option that the 3 young lads booked on the spot! Will be using you guys again for Japan in the future for sure! Kind Regards, Felix
September 2013 Tour
Hi Olivia, Sadly my trip is over but I just wanted to thank you for your very efficient service in providing our JR passes, tour tickets to Mt Fuji and Ghibli museum vouchers. Sunrise Tours were great. We look forward to our next trip to Japan and would certainly be using your service again. ThanksPam
July 2013 JR Pass, Mount Fuji, Museum, Studio Ghibli Museum, Tour
Dear Olivia My husband and I have just returned from travelling around the world for the past 9 weeks. Our final port of call was Japan . Normally independent travellers, we decided that by the ninth week of our holiday, we would prefer to have someone do some organising for us which is when I was lucky enough to see your advertisement in the Sunday Age. […]
Hi Olivia, Thanks for getting back to me. I want to thank you for all your hard work with me both last year and again this year. The kids were so excited last year and I was so pleased with how everything ran, they still talk about how awesome it was. Thanks you again. Hopefully this wont be the last from me and […]
