Posts Tagged ‘Travel Agents and Wholesale’

My Preferred Option

Hi Mari, Thank you so much you ARE A JEM! We would like to book the 2 day Disney pass for the 9th please. I really appreciate your help and will continue to sell JTB as my preferred option in the future. Kind Regards Daniella

June 2014

Loved the Gion Yoshiima Ryokan

Hi Emily My clients Dunne & Dimitrakakis have returned, they loved the Gion Yoshima Ryokan – thank you. Kirsty

June 2014

Outstanding Service

Hi, Having recently booked a large Japan holiday for a family with Atsu, he made the booking a breeze, his understanding and experience he assisted me with was a pleasure to do business with him. Right to the efficiency of the delivery of the documentation was outstanding. I will continue to book all my Japan bookings with him. Kind regards, Debbie

Mt Fuji Day Tour – Great Guide!

Hi team, My clients have just come back raving about the guide of their Mt Fuji day tour. The guide on the day (14/4/14) was amazing and they have nothing but praise. Kind regards, Sianne

May 2014 ,

Most helpful consultant

Hi Clement, My name is Ashlee and I am a new consultant with Flight Centre. I know people are the first to jump on the complaints bandwagon these days, so I am more than happy to pass on my gratitude to one of your consultants, Antonia. She has been the most helpful consultant I have dealt with, from any company so far! Antonia has been attentive, […]

Fantastic Service

Hi Clement, I hope you are well. I have recently been dealing with Antonia who has helped me with a booking for one of my VIP clients heading to Japan. I just wanted to let you know how fantastic, helpful and knowledgeable she has been throughout the last few weeks. From the moment I spoke with her, she has been eager to help and nothing is too […]

May 2014

Last minute quote

Hi, I am just writing to give my feedback on Atsu Omori. I called this afternoon and asked for an urgent last minute booking for this weekend. I received a quote from him very quickly and he confirmed all the hotels for me. That is probably the quickest I have ever asked a wholesaler for a quote. He then got the documents to me quickly once the […]

April 2014 , ,

A very informative quote

Hi Clement, I just wanted to thankyou for your fantastic help with this Japan quote. You not only gave me pricing, but really great advice on how to get from place to place etc. I have passed this now onto my client (as I have just returned from holidays), so I will let you know when I hear back from them if they wish to book. Have you […]

January 2014

The best quote ever seen in my 16 years of working in travel

Hi Clement   I just wanted to give you some feedback on your quotes. These quotes are the most thorough quotes i have ever seen in my 16 years at Flight Centre. They have given me the info needed to pass onto my clients, who I can say are totally excited by what you have put together. They are so detailed and well thought out and […]

July 2013

Nothing short of amazing….

Hi Tony,   I just wanted to pass on some feedback regarding your wholesaler manager Clem Kueh. I am heading off to Japan next month for a cruise and wanted to have a small stop in Tokyo before and after my trip. I know very little about Tokyo, but I found Clem to be extremely helpful. He took the time explaining things to me in a […]

June 2013 ,

Agent who listens

Hi Kate, I just wanted to thank you for emailing me ALL the details as I requested. It is always refreshing when you get a good wholesaler who listens! I have passed this all on to my client and hope to get this finalised by Friday. have a good day. Thanks! Heather

June 2012

Thank you sooooo much

Clement, again thank you sooooo much for your help with this! You are by far the most helpful wholesaler consultant I have dealt with. I shall be in contact asap! Big thank you!   Kind regards, Catherine 

November 2011

One of the most detailed and fantastic quotes

Hi Lisa, This is one of the most detailed and fantastic quotes I have ever received, I really appreciate all of your assistance! I will be in touch again after I’ve spoken with my client. Have a great morning! Warmest Regards, Emily

January 2011

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