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Hi Olivia, Sadly my trip is over but I just wanted to thank you for your very efficient service in providing our JR passes, tour tickets to Mt Fuji and Ghibli museum vouchers.   Sunrise Tours were great.  We look forward to our next trip to Japan and would certainly be using your service again. ThanksPam

July 2013 JR Pass, Mount Fuji, Museum, Studio Ghibli Museum, Tour

Dear Olivia My husband and I have just returned from travelling around the world for the past 9 weeks. Our final port of call was Japan . Normally independent travellers, we decided that by the ninth week of our holiday, we would prefer to have someone do some organising for us which is when I was lucky enough to see your advertisement in the Sunday Age. […]

June 2013 Hotel, Museum, Tokyo, Tour

Hello Eri,I’m not sure if you remember me but you helped organize my recent visit to Japan and I met up with you at your workplace one morning to collect documents etc just before I left. I returned from Japan last Friday and I just wanted to let you know that I had a great time and to thank you for all your help.All went very smoothly , the […]

June 2013 Castle, Countryside, Hotel, Kyoto, Museum, Studio Ghibli Museum, Tokyo, Tour

Hi Olivia,This email is to first thank you sincerely for the brilliant planning you put into the trip. It went exceedingly well, even though the first two weeks were unusually wet. It didn’t stop us – it just meant a few more in-door things to find and do e:g museums which we might add, the Japanese do very well. And as expected, the flights on the […]

December 2012 Hokkaido, Hotel, Museum, Tokyo

We felt blessed when we were greeted by the lovely guide at Osaka airport after a long queue for fingerprinting, face recognition etc. Of course we were weary, and it was a great luxury to be swept to the hotel in a very flash Toyota limo. Hyatt very good. Room on first Japanese second floor, so a good view of the roof below, but it was […]

May 2012 Hotel, Kyoto, Museum, Nature, Onsen Hot Spring, Osaka, Ryokan, Sakura Cherry Blossoms, Temples and Shrines, Tour

Olivia, We got back from Okinawa ok (just a little late due to fog in Sydney). For your interest I have attached the travel plans we put together for the trip. The version I have sent you has had minor updates, since we got back, to add in the things we found out while we were over there. eg. how to get to Hedo Misaki. General […]

April 2012 Castle, Food, Hiroshima, Hotel, Museum, Nature, Okinawa, Tickets, Tour

Dear Lily;We had a phantastic time at Niseko, the accommodation at the Vale was excellent as it offered a very spacious lounge with kitchen and dining as well as two very comfortable bedrooms with beautiful views to the slopes and Mount Youthie. The location of the Vale is also very convenient. Overall we had good weather and fine snow. However the biggest discovery was the friendlyness of the […]

April 2012 Hiroshima, Hotel, Kyoto, Museum, Tokyo

Hello Olivia,   We thoroughly enjoyed our 3 weeks in Japan. Just to recap a little, we spent the first 4 nights in Tokyo (Shiba Park Hotel); the next 2 in Yudanaka (Ryokan Biyu no Yado); 4 nights in Kyoto (Ryokan Hatoya); 4 nights in Osaka staying with Japanese friends; 3 nights in Hiroshima 1 in Kurashiki and, our final 2 nights in Tokyo at Shiba […]

November 2011 Castle, Food, Hiroshima, Hotel, Kyoto, Museum, Nara, Onsen Hot Spring, Osaka, Ryokan, Temples and Shrines, Tickets, Tokyo, Tokyo Disneyland, Tour

Hello Yoko:   Thank you for the wonderful assistance provided for my recent trip.   I will send to you a copy of my email to the Park Hotel in Tokyo – truly, the best hotel staff I’ve met. an ideal location – close to the Ginza, Shimbashi JR station, Shimbashi and Shiodome subway stations,  Shimbashi monorail (to the Big Sight) and access to Shinkansen lines.  […]

October 2011 Hotel, JR Pass, Kyoto, Museum, Nara, Osaka, Ryokan, Shinkansen Bullet Train, Temples and Shrines, Tokyo

Dear Yoshi and Kieran,   Well we are back from our Japan trip and I wanted to drop you a line to thank you for all your help in organising our wonderful trip to Japan.    Our accommodation was lovely – plenty of room for all of us and the staff were very welcoming and helpful at all times.   It was easy to get around […]

August 2011 Kyoto, Museum, Studio Ghibli Museum, Tickets, Tokyo, Tokyo Disneyland

Hi Jacqueline,Thank you so much :) you have made this process so very easy and enjoyable!Can’t wait to go to Ghibli!— Warm Regards,Athalia

Museum, Studio Ghibli Museum

Hi Hideko Our trip was awesome!Everything went well and all the planning payed off.We loved your country and saw many interesting and varied places.My husbands friend took us to Shibuya and the famous intersection, the Meiji shrine and we saw a traditional wedding and saw all the illumination down the Ginza district.The Hyatt Regency was a stunning hotel and the free shuttle bus to and fromShinjuku […]

January 2011 Hiroshima, Hotel, Museum, Temples and Shrines, Tokyo, Tour

Hi Eri and everyone at JTB Australia! We recently booked the Ghibli & Disney Special Package for our trip to Japan recently, and we absolutely had the best week of our lives there! All thanks to Eri and all the great services that JTB provided. For someone like us who had never been to Japan before, the friendly and helpful services that you guys provided made […]

December 2010 Hotel, Museum, Studio Ghibli Museum, Tickets, Tokyo Disneyland

Hi Lily, We are back safe and sound and happy. We had a wonderful time. I would go back to Japan tomorrow if I could I took about 700 photographs or so! Tokyo is an enormous city, however for the massive population it didn’t feel crowded where we were and the transport system ran like clockwork. There was a lot of English in Tokyo, signage and […]

December 2010 Flights, Hotel, Kimono, Kyoto, Museum, Nature, Studio Ghibli Museum, Temples and Shrines, Tokyo, Tour

Hi Lily Thought you should know that we have now been and come home. We had a great time in Japan and everything that you had booked was great. Just wanted to let you know about the hotels if you have any other families looking to stay in 1 room. New Miyako Hotel, Kyoto – Triple room was great the beds are nearly an Australian Double […]

September 2010 Hotel, Kyoto, Mount Fuji, Museum, Studio Ghibli Museum, Tickets, Tokyo, Tokyo Disneyland, Tour