Janelle, Denis, Jayden and Maddison
Hi Eri and everyone at JTB Australia!
We recently booked the Ghibli & Disney Special Package for our trip to Japan recently, and we absolutely had the best week of our lives there! All thanks to Eri and all the great services that JTB provided.
For someone like us who had never been to Japan before, the friendly and helpful services that you guys provided made our trip simply hassle-free! We also stayed at a wonderful hotel called the Shiba Park Hotel, which is a part of the package. Our visit to the Ghibli Museum was simply life-changing, and we left there with a completely different outlook in life, for the better of course! And our visit to Disney World simply took us back to our childhood memories, and it was an absolute pleasure to relive those moments.
Once again, I would like to sincerely thank our friend Eri and everyone at JTB Australia for all of this. Rest assured, you guys will hear from us again when we’re visiting Japan again next year! We hope you get to see Japan again in the near future too, Eri!
We now have the right to brag to our friends about our very first trip to Japan! And hundreds of photos and hours of footage we captured will definitely help :)
Have a wonderful day everyone.
Thought you should know that we have now been and come home. We had a great time in Japan and everything that you had booked was great.
Just wanted to let you know about the hotels if you have any other families looking to stay in 1 room.
New Miyako Hotel, Kyoto – Triple room was great the beds are nearly an Australian Double so plenty of room
Hakone Hotel – Triple room was big – 3rd bed was a sofa bed but other beds were nearly Australian Double beds as well, the location of this hotel is fantastic on Lake Ashi but the rooms are well used and could do with a refurbishment and a good clean but for 1 night and the fantastic views of Mt Fuji – well worth it.
Ghibli Museum – If we hadn’t been to Disneyland & Universal Studios in LA, we probably would have been very impressed with this, but we had and most of the information is in Japanese which makes it very hard to understand what it is all about. Although getting there & back was a real adventure!
Tokyo Morning Tour was very helpful in giving us a layout of tokyo and the guide was very helpful with directions and advise for the trains, etc.
Once again, thank you for all your help in organising our holiday to Japan, it has changed so much since I was there 20 years ago. Very easy to travel around yourself as just about everything is in English and everyone was very helpful if we needed directions.
I hope you are well. I just want to let you know that our trip to Japan was very successful. All of the arrangements went according to plan and we had no difficulties. The Shinagawa Prince Hotel was very easy to find when we arrived in the station. We followed your instructions. The hotel was good and its proximity to the station was great. We were able to find our way to Tokyo Disney and elsewhere quite easily. There are many signs in English. This is quite different to my last visit to Tokyo 9 years ago! The person at the information desk in the station also spoke English which was helpful. The coach and English speaking guide to Narita Airport met us at the hotel as planned.
We all had a wonderful time. Thank you very much for your excellent arrangements and service. I was very happy with it.
There was one small thing that happened. One of our students left her mobile phone at the hotel. She did not know until we were well on our way to the airport. The guide telephoned the hotel and they found it in the room. They did not think they could mail it, but perhaps they would pass it on to someone from your company. I was wondering if you have heard anything about this.
Lyn, Melbourne VIC