Author Archive

This was a great tour

Monday, October 17th, 2011
This was a great tour, with a good group and an excellent tour escort – Riki was always patient, helpful and enthusiastic.
Please continue to do the great work you do and thanks for a terrific experience.
Kevin

A great representative for your company.

Wednesday, October 12th, 2011
Hi JTB,
 
My wife and I recently purchased JR passes from your Sydney office. The lady who helped us with our purchase was Emerald Thomas, she was very helpful and professional, and a great representative for your company.
 
Sincerely,
 

Nick 

The service you provided to us was of the highest standard.

Monday, October 10th, 2011
Hello Yoshie

I would like to thank you very much for organising our trip to Japan. We arrived home safely yesterday.

The trip was an absolutely wonderful experience. Everything went according to the advice and schedule you provided to us. The service  you provided to us was of the highest standard.

The work done by our Tour Guide, Riki Inamura, was absolutely outstanding and he engendered our confidence in him from our very first meeting with him in Tokyo.  I would appreciate it if you would pass my appreciation of Riki’s work on to the the Manager of JTB Australia.

The additional Tourist Guide work by Sumiyo Terada in Tokyo and Yasuko Noguchi in Kyoto was also of outstanding value to us. Would you also please pass on my sincere thanks to JTB Japan for the work done by Sumiyo and Yasuko.

Thank you again.

Yours in appreciation,

Barry

Thank you for the wonderful assistance.

Thursday, October 6th, 2011
Hello Yoko:
 
Thank you for the wonderful assistance provided for my recent trip.
 
I will send to you a copy of my email to the Park Hotel in Tokyo – truly, the best hotel staff I’ve met. an ideal location – close to the Ginza, Shimbashi JR station, Shimbashi and Shiodome subway stations,  Shimbashi monorail (to the Big Sight) and access to Shinkansen lines.  All staff were extremely kind and helpful – it is very pleasing that from the front desk through to the house staff, everyone was cheerful and bright – and quirky in a contented way.
 
The ryokan at Kyoto (RYOKAN AZUMAYA KYOTO)  was marvelous experience – if at all possible, could you please thank them again for the three night stay?  I did very well sleeping on a futon!
The JR Pass was very advantageous.
 
I was bowled over by the fullness of spirit and decency of Japanese people everywhere – many very happy memories – highlights include a performance of Wagner’s Lohengrin by the Bavarian State Opera, with Kent Nagano conducting, at the NHK Hall; horse races at Keiba and Nakayama (the international race meeting last Sunday was spectacular); ramen cooks smiling graciously at my left handed misuse of chopsticks; the culture of Kyoto, buzz of Tokyo and sereneness of Nara; smiling policemen and policewomen; the Prada exhibition at the Museum of Western Art and ukiyo-e and the overall reverence of the aesthetic in everyday life; the amazing food (I love gyozo!); the respect at the core of the Japanese life; wonderful late summer weather; the sheer joy of Japanese individuals; and being chided by a monk for smoking in the grounds of a Shrine at Nikko.
 
There is some hope of possible business with an Osaka based company, Kalita, which manufactures coffee making equipment, and if further progress is made, I would like to contact you regarding future travel to Japan.
 
Like a good restaurant, I have had a most pleasing small taste of a sample, and there remain many further items on the menu.
 
Once again, arigato gozaimasu,
 

Tom

We felt very safe everywhere we went

Wednesday, September 28th, 2011
Dear Clement

We have just returned home from two month holiday in the Far East, South East Asia and the Northern Territory. We want to let you know that we really enjoyed Japan. Thanks to your organization of the itinerary and the instructions you gave, we were able to explore places by ourselves without problems. As you said, Japanese people are very courteous, helpful and honest. We felt very safe everywhere we went. Thanks to their good attitude and their dealings with visitors like us, we found Japan very pleasant and enjoyable despite very hot weather. We intend to visit Japan again in the future.

Once again, thank you for making it possible for us to visit Japan this time.

Regards

Pomma and Somchai

On the Iron Chef Event in Melbourne June 2011

Tuesday, September 20th, 2011
“WOW it was GREAT… We wished we were there again.
 
I hope they come out to Melbourne again, as we have many friends that now
wished they had gone with us.
 
Greg and I would NOT HESITATE to go again.
 
I think they should come out here longer and do all states, I am sure it
would be a great success.
 
THANK YOU again,
 
Cheers
 
Sandra

We enjoyed everything about Japan

Thursday, September 15th, 2011
We enjoyed everything about Japan so beautiful and the people  wonderful and helpful at all times.
 
The JR PASS WAS THE WAY TO GO very easy to use compared to London Paris and Shanghai. We departed from Osaka to Tokyo stayed for a few hours returned on a earlier train as it was very hot no problem to change the ticket on the same day at short notice.
 
For mature clients Japan is a safe place to travel and it is much cheaper than here.
 
Food was interesting and the baking super equal to PARIS. Except the prices were again much less than here or Paris.
 
 We cannot wait to return as the 8 days was a birds eye view.
 
When we return again we would use the JR PASS AND WOULD NOT DREAM OF USING ANYTHING ELSE. Plenty of English signage at the stations and on the trains . How I wish we have JR RAIL HERE.
 
We do a lot of travel and JAPAN HAS  IT ALL FOR YOUNG OR MATURE TRAVELLERS.
 
I would like to say how nice the ladies of Japan dress more English than the English at all times.
 
Thanking you
 

sandy

They could not have represented JTB any better than they did

Thursday, September 15th, 2011
Dear Olivia,
 
I would like to take this opportunity to thank yourself and JTB for a magnificent Tour through Central Honshu.
Please pass on my appreciation of the organisation and conduct of our Tour, to your principals, and I would especially like to mention the Ladies who looked after us whilst on Tour. Their demeanour and most pleasant outlook made travelling a pleasure and they could not have represented JTB any better than they did on our Tour.
 
Japan is a beautiful country and I can only hope that the number of tourists increase in the near future as there were no problems for us, in respect to the Tsunami, at any stage and although I am told there were a number of minor earthquakes in the Tokyo region whilst we were there, we did not feel them.
 
Once again thank you for your assistance in making our Tour, of a small part of Japan, an experience that will stay with us for a long, long time.
 

Kind Regards

Alan

I had the time of my life!

Friday, September 9th, 2011
Hi Noriko
 
I had an amazing time at both concerts! Concerts in Japan are definitely different to Australia!
I went to see the Red Hot Chili Peppers, and I had the time of my life!
It was sooooo hot!! Especially at the concerts!
 
Our tickets were ready for us at the hotel. To be honest we almost forgot to ask about them!!
 
In Osaka, the trains were quite hard, we ended up finding some people who were also going and they helped us to get there.
But in Tokyo the trains were alot easier.
 
The Springs Makuhari was actually quite nice! I didn’t really think of it much more then as a place to sleep, but I was surprised.
Not hugely English speaking though. and no minibar or room service.
 
I also really enjoyed the Kyoto Special Night …. I would highly recommend it.
 
I was very happy with my arrangements, I didn’t have a problem at all!
Thanks so much again :)  I will definitely use you guys in the future for Japan! :)
 
 

My Best Regards
Hayley

Just wanted to thank you all.

Thursday, September 8th, 2011
Hi Noriko,

Just wanted to thank you all. My passengers had a great trip and they are saying in last 20 years they haven’t had a trip like this. It was spot on!!!

I even got some handmade kimonos and sun umbrella (I hope I spelled it correctly).

Thanks again and I hope to deal with you in the future.

Cheers,
Gorica

Thank you for help

Thursday, September 1st, 2011


Hello Yoshi,
I would like to thank you for help in arranging our trip to Japan.
Everything was excellent.
The hotels were all very close to train stations and very suitable.
We found the JR pass very convenient and easy to use.
We had a fantastic time which was made possible by your advice and organisation.
Angela will write to JTB herself to thank the company for sponsoring the Japan-Australia relations essay competition.
Kind regards,
Pauline

JTB WERE AMAZING HOSTS!!

Thursday, September 1st, 2011
Hi Lisa 
 
I hope you’re well. 
 
We’ve now collated all the feedback from the trip and everyone had an amazing time!  I’ve listed their comments below.  If you could please pass this on to everyone involved, that would be fantastic:
 
Swissotel Nankai
  • Excellent!!! Great location and easy to walk around the shops, resturants etc! Very helpful staff and excellent rooms.
  • Perfect! Very centrally located, close to the train and shop – I will definitiely recommend it to my clients
  • Excellent, beds were so comfortable, service was great, nice views, spacious rooms and the breakfast buffet was great with a large variety
  • The hotel was absolutely perfect in every way
  • great location, amazing breakfast & view
  • amazing location and very nice views in the rooms. Comfortable beds, pillow menus, good breakfasts
  • The Swissotel was beautiful. Clean, comfortable and friendly service. Such a fantastic location that I will most certainly be recommending it!
  • The Swissotel Nankai was FANTASTIC – brilliant location, great breakfast & lovely staff. Would recommend it to anyone visiting Osaka
  • Awesome hotel!!
  • very nice hotel and the service was great
  • The hotel was lovely – very clean and perfect location
  • the hotel was great and in a really good location to tourist areas.
  • Lovely hotel, great location ( Loved the coffee machine in the room too ! )
Day tours & sightseeing
  • JTB WERE AMAZING HOSTS!!
  • All of the touring was great
  • The tours and sights were just perfect
  • The day tours and sightseeing was exceptional, loved the guide and the meal on the last night was the most unique and different meal ive ever had in my life, I loved it
  • we saw a lot  of amazing things in a small amount of time which was great
  • Our tour guide (mochiko) was absolutely brilliant. She was so knowledgable, friendly & humerous. I loved each of the tours
  • the tour guide machiko from JTB was nothing short of amazing!! A good mix of cultural activities, food and free time
  • The guide for JTB was out of this world. Not too overwhelming with info, just enough
  • The day tours were fanstastic! I loved the tea ceremony and the dinner with the geishas, both were experiences i’ll never forget
  • the day in Kyoto is a good seller with The tea ceremony and temples
  • Everything was fantastic. I especially loved Kyotothe JTB Guide was excellent.  The Kyoto day trip was excellent and the dinner that night was just amazing!

Thank you so much for all your assistance in organising everything Lisa!

Kind Regards
Lanie

You've been fantastic

Tuesday, August 30th, 2011

Hi Clement,

Just wanted to say thank you for getting the documents to me so quickly. The maps are fantastic. You’ve been fantastic, thank you.
Kind Regards,

Shirene

Excellent service

Wednesday, August 24th, 2011
Dear Yuichi
Thanks for your usual excellent service.
Regards

Graeme

Wonderful trip to Japan

Friday, August 5th, 2011
Dear Yoshi and Kieran,
 
Well we are back from our Japan trip and I wanted to drop you a line to thank you for all your help in organising our wonderful trip to Japan. 
 
Our accommodation was lovely – plenty of room for all of us and the staff were very welcoming and helpful at all times.
 
It was easy to get around on the train system – not long to wait if we missed a train.  We found everyone in Japan so polite and courteous and we had a great time exploring Tokyo and surrounds.   Disneyland and Disney Sea Resorts were both heaps of fun – plenty of great rides and the girls really enjoyed getting photos with all the characters.  The Ghibli Museum was also very interesting and well worth a look.  We also had a look at Tokyo Tower.
 
It was a shame we didn’t have enough time to see more of Japan, like Kyoto, we just simply ran out of time.  We hope to be able to get back there some day as we really enjoyed what this lovely country has to offer.
 
We will certainly be telling our friends to book through your company if they are ever planning a trip to Japan.
 
This trip really was a prize of a lifetime and we thoroughly enjoyed every minute and have come back with a lot of wonderful memories.
 
Thank you so much – we really appreciate all your help and efforts in making this trip happen!
 
Kind Regards,
 

Janelle, Denis, Jayden and Maddison