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Thank you Moko, I have just received the passes this morning also the duplicated funds which you refunded are also in my account this morning….Thank you very much for a very efficient service which I will highly recommend to others. Best wishes, Jean

September 2013 JR Pass

Hi Olivia, Sadly my trip is over but I just wanted to thank you for your very efficient service in providing our JR passes, tour tickets to Mt Fuji and Ghibli museum vouchers.   Sunrise Tours were great.  We look forward to our next trip to Japan and would certainly be using your service again. ThanksPam

July 2013 JR Pass, Mount Fuji, Museum, Studio Ghibli Museum, Tour

Hi again,   Thank you for your reply, my husband confirmed he has received the rail pass this afternoon.   I would like to pass on my appreciation – your service has been outstanding. Overall my experience booking through your site and the follow up from yourself has been absolutely fantastic, with such efficient follow up along with a simple booking process online. I could not […]

April 2013 JR Pass

Good morning Olivia,   We all wanted to pass on our thanks for the brilliant job you did in planning our holiday in Japan. Everything went really well. But  we would have liked to have had more time there!! We all want to go back to different spots to look in more depth.   We decided to use our Rail passes for everything,as we enjoyed the […]

March 2013 Hotel, JR Pass, Kyoto, Nara, Ryokan, Shinkansen Bullet Train, Tokyo, Tour

Good Afternoon Priscilla,   Thank you for your email and confirmation of the passes. Amazing turn around since we ordered them, much appreciated.   I should be able to pick them up in the next 2 days if that is ok.   Cheers, Mark

March 2013 JR Pass

Hi Olivia We got back from Japan after a great (albeit hectic) trip. Everything went like clockwork, accomodation was good and well located, train passes worked well – in fact everything was terrific.Many thanks for arranging this. With regardsDebbie

January 2013 JR Pass

Dear Mr Minamino We are writing to thank you for your very valuable assiatance and advice in the preparations for our recent holiday in Japan.  All of the accommodations selected were most pleasant, with our favourites being the Aso Plaza Hotel for the staff’s friendly service, and the Nikko Kanaya Hotel for its superb location and style. All of the accomodation locations and travel arrangements were […]

January 2013 Hotel, JR Pass, Shinkansen Bullet Train, Temples and Shrines, Tokyo, Tour

Hi Moko,   We’ve decided to change the JR passes we would like to order. We still want the 21 day JR Passes. However, we are looking at just getting 4 day JR East flexi passes for our time in Tokyo. But firstly we have to decide how many day trips out of Tokyo we want to do to decide if its worth getting 1 or […]

November 2012 JR Pass, Tokyo

Dear Moko,   I have received the JR Pass. Your service was fantastic. I will recommend JTB to others.   Kind Regards, Jessica. 

August 2012 JR Pass

Dear Olivia, Thank you SO much for all you did for our trip: we had an absolute ball, and your organisation for us was fantastic. We are already planning a return in for koyo in late October/early November next year, 2013!!   The JR Green Pass was amazing: best thing ever.   All the hotels were great: the Metropolitan in Sendai gave us an end of […]

April 2012 Food, Hotel, JR Pass, Nagoya, Osaka

Hey Clem Just wanted to write and say we had the most amazing time in Japan. It was so diverse everything we did. We loved the hotel in Kyoto great position and so nice….we felt grubby arriving there with a backpacks after a week snowboarding and staying in a hostel. Everything with the transfer and JR Pass was easy to work out. The Mt Fuji trip […]

March 2012 Food, Hotel, JR Pass, Kyoto, Osaka, Skiing and Snow Boarding

Hi Olivia,   We had a great trip and as this was our first to Japan really appreciated the work you did to set it up for us. The Airport Limousine was easy to find, clean, friendly and efficient, dropping us off right at our Hotel door. very much appreciated after the long haul from OZ! The flexibility of the package was great and being able […]

October 2011 Hiroshima, Hotel, JR Pass, Kyoto, Nature, Shinkansen Bullet Train, Tokyo, Tour

Hi JTB,   My wife and I recently purchased JR passes from your Sydney office. The lady who helped us with our purchase was Emerald Thomas, she was very helpful and professional, and a great representative for your company.   Sincerely,   Nick 

October 2011 JR Pass

Hello Yoko:   Thank you for the wonderful assistance provided for my recent trip.   I will send to you a copy of my email to the Park Hotel in Tokyo – truly, the best hotel staff I’ve met. an ideal location – close to the Ginza, Shimbashi JR station, Shimbashi and Shiodome subway stations,  Shimbashi monorail (to the Big Sight) and access to Shinkansen lines.  […]

October 2011 Hotel, JR Pass, Kyoto, Museum, Nara, Osaka, Ryokan, Shinkansen Bullet Train, Temples and Shrines, Tokyo

We enjoyed everything about Japan so beautiful and the people  wonderful and helpful at all times.   The JR PASS WAS THE WAY TO GO very easy to use compared to London Paris and Shanghai. We departed from Osaka to Tokyo stayed for a few hours returned on a earlier train as it was very hot no problem to change the ticket on the same day at […]

September 2011 JR Pass, Osaka, Tokyo