thanks again for your exceptional service

Hi Olivia,
We had a great trip and as this was our first to Japan really appreciated the work you did to set it up for us.
The Airport Limousine was easy to find, clean, friendly and efficient, dropping us off right at our Hotel door. very much appreciated after the long haul from OZ!
The flexibility of the package was great and being able to change the Tokyo half day tour meant we could spend a day with a long time Japanese friend.
The JR pass was just brilliant. As well as the usual Shinkansen between cities we also used it to get around Tokyo. We did a day trip to Nikko  from Shinagawa. While in Hiroshima we used it to get to Miyajima including the ferry! And in Kyoto we did a trip to Saga-Arashiyama to the Sagano bamboo forest, all this at no extra cost!
We found booking seats very easy and loved the huge space and comfortable seats on Shinkansen. Everything was spotless, efficient, friendly and well run.
After the structured part of the trip we used JR pass to get from Kyoto to Hachinohe to visit our son.
Finally we travelled from Aomori to Narita before overnighting and flying back to OZ.
We were overwhelmed by the Japanese people who were always friendly and generous and never gave up trying to understand our lack of Japanese.
Our Hotel in Tokyo (Takanawa Prince) was fabulous, with views of Tokyo tower and we loved the huge garden area. We also liked the Granvia in Hiroshima, very convenient location and great views. Our Kyoto Hotel was a good location but not as clean or modern and no views. It was below the standard of the other 2 hotels we stayed at and a pity the JR station was quite far away from the city centre but otherwise acceptable.
We had to check out early to catch our train to Hachinohe (seven and a half hour trip)so the hotel made us up a breakfast box to take with us.
The Shiatsu you recommended was excellent. It was only 5 mins walk away from our hotel and it was clean, friendly and my Therapist spoke some English. I can thoroughly recommend this for anyone who wants to experience a genuine Shiatsu. The therapist had great touch knowing exactly when to use deep pressure and when to ease off. She found all of my aches and injuries without any help from me. She even found some I was not aware of. I had the 90 minute session costing 9000 yen …
money well spent. A 60 minute session costing 6000 yen is also available. They are open until 11pm and you can pay by credit card. I will definitely go back on my next trip.
We had a range of weather from hot and humid in Hiroshima (30+) to cold and snowing at Lake Towada in Aomori Prefecture.
It would be fair to say that we were generally disappointed by the food (there were some exceptions) although it was always fresh and well prepared, we just found it rather boring.
We also found the hotel rooms to be very hot and had some trouble sleeping.No amount of tweaking seemed to cool it.
Overall it was a great holiday and thanks again for your exceptional service.

Tony and Barbara 

Oct. 2011 , , , , , , ,

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