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Morning Emerald,I would like to thank you for your time and effort in putting together our travel Itinerary to Japan during a demanding high season on a short notice, as well as putting up with my particular preferences. You have pretty much saved the trip.Peter and I had a wonderful holiday and enjoyed touring the cities using the impressive train service without any problems.The impressive hotels […]

May 2013 Hotel, Kyoto, Tokyo, Tour

To whom it may concern, My husband Malcolm and I have just completed a wonderful holiday in Japan,  an 8 Day Sunrise Combination tour from Tokyo. We wish to congratulate all staff within the Japan Tour Company for their fantastic service during our Tour. All guides, hotel staff, taxi drivers, just everyone, were exceptional and the details such as meeting and greeting, placing us on trains, […]

April 2013 Hotel, Tokyo, Tour

Hi Clement, Just wanted to send you an email to thank you for your wonderful help with our trip in March. We have the most wonderful time and I’m so glad that we went off the beaten track and visited Takayama, Shirakawago and Kanazawa. All the hotels were very easy to find and very convenient locations. The trip really was one of my life highlights, such […]

Countryside, Hotel

Hi Akiko,   These clients are back and they had a wonderful time on their holiday, so thank you so much for your help. They really loved the Keio Plaza hotel :)   Many thanks, Nikki

Hotel

Good morning Olivia,   We all wanted to pass on our thanks for the brilliant job you did in planning our holiday in Japan. Everything went really well. But  we would have liked to have had more time there!! We all want to go back to different spots to look in more depth.   We decided to use our Rail passes for everything,as we enjoyed the […]

March 2013 Hotel, JR Pass, Kyoto, Nara, Ryokan, Shinkansen Bullet Train, Tokyo, Tour

Hi Clement Just wanted to let you know the Cameron’s had an excellent time in Japan and said Niseko was the best snow they have experienced. Loved Keio Plaza, both hotel and location.  Was happy to get that booking to Japan ! I know you realise but just wanted to pass on my thanks again for all your effort and help !   Cheers Scott

February 2013 Hotel, Skiing and Snow Boarding

Thank you Olivia, our Japan trip was a great success, and I had intended to email you to let you know, but your welcome home arrived first.   Your bookings all worked seamlessly and both hotels were excellent choices without being too expensive. The transfers and connecting rail and bus tickets all worked perfectly. The couple running the Terry hotel were a delight and very helpful […]

February 2013 Hotel, Kyoto, Tokyo

I am writing to thank Eri Tamai for her professional help with our bookings to Japan (January 2013). We travelled with our family,  a group of 17. Eri’s patience, assistance and advise was invaluable.Everything went to plan, from excellent hotels, chartered bus from Sapporo to Saharo.  We had some tight connections, and having the printout of the train/ferry timetables was of great assistance.Japan, is an efficient, […]

January 2013 Group, Hotel, Sapporo

Dear Mr Minamino We are writing to thank you for your very valuable assiatance and advice in the preparations for our recent holiday in Japan.  All of the accommodations selected were most pleasant, with our favourites being the Aso Plaza Hotel for the staff’s friendly service, and the Nikko Kanaya Hotel for its superb location and style. All of the accomodation locations and travel arrangements were […]

January 2013 Hotel, JR Pass, Shinkansen Bullet Train, Temples and Shrines, Tokyo, Tour

Hi Olivia,This email is to first thank you sincerely for the brilliant planning you put into the trip. It went exceedingly well, even though the first two weeks were unusually wet. It didn’t stop us – it just meant a few more in-door things to find and do e:g museums which we might add, the Japanese do very well. And as expected, the flights on the […]

December 2012 Hokkaido, Hotel, Museum, Tokyo

Dear Olivia, Many thanks for arranging our Oct – Nov trip to Japan, we had a wonderful time and everything went smoothly.  The accommodation was all good, particularly the ryokans, shukubo and minshuku, which were all fantastic.  We cancelled the car hire in Nagasaki as my Japanese friends insisted on taking us to Unzen.  They were convinced that it would be too difficult for us to drive ourselves, even if we […]

December 2012 Hotel, Ryokan

Dear Mr Minamino,    I would like to write to say how impressed I was with the service I received for JTB.  Pre arranging my transfers to and from Narita made my travel very relaxed.     I was in time to catch the early bus from the airport giving me additional time in Tokyo.  I was extra delighted with my transfer back to the airport. […]

November 2012 Flights, Hotel, Tokyo

Hi Kathy,   How have you been?  Just want to thank you for having organised such a great trip to Japan for us  again!   Everything went so smoothly , this time, we specially enjoyed the stay in hotels as the breakfast was 100 times better than the youth hostel ones. We didn’t need to carry luggage as often as we used to, what a relief! […]

October 2012 Food, Hotel, Onsen Hot Spring

Hi YoshiThanks for your help with our recent trip to Japan. I really appreciate your quick work to keep us informed and help us rearrange our plans as the typhoons struck. In the end, we had a great time all around – Kirishima was fantastic and you chose a great hotel on very short notice! Thanks!  Stephen

August 2012 Hotel

Dear Clement,Just a short note to thank You very much for organizing such an excellent itinerary for us at such short notice, for our recent trip to Japan. Our hotels and fast train trips around the country were amazing. Thanks also to Nikki Marsden our travel agent for the past 13 years at Travelscene Elanora Qld. Our very best wishes for a job well done. Carol […]

June 2012 Hotel