Dear Clem

An update to say a huge thank you.

The trip has gone really well, thank you to all your hard work.
Unfortunately it is nearly over.

I have enjoyed everything very much and am happy to update you further after your return from your trip. I have also today, thanks to your hard work in finding it for me and your detailed instructions, found Kiddyland in Osaka, and spent up on Snoopy stuff. I never would have found it without your help.

I will send the photos to you on a disc after your return.

I have to start thinking about my next trip!

best wishes
Judith

February 2011 Osaka

Hi Olivia

Just wanting to let you know we had a great time and will be using JTB again and recommending you to anyone that is traveling to Japan. We loved Japan the people and the food was amazing.

We did have a small accident though while we were skiing and my son Matthew broke his leg. He is OK now and happy, but it meant that we missed part of the second week of skiing. I was hoping if it is possible please to get the breakdown of costs just for Rusutsu resort accomodation as after the accident Matthew and I were unable to ski and I am hoping that I can claim some of this back from the insurance company.

If you would please be so kind as to let me know just what the costs were I would greatly appreciate it.
Thanks
Despina

January 2011 Food, Skiing and Snow Boarding

Hi Clem,

Everything went very well. So THANK YOU for all that work. I’ll certainly be phoning you for any future Japan bookings.

Cheers
Tim, QLD

Hi Clement,

My clients had a fantastic time – everything went well. Loved the people and Japan in general and raved about the Cerulean hotel but weren’t that fussed about the Keio Plaza.

So thanks again for doing such a great job!

Lex.

Hotel

Dear Lily,

Thank you so much for planning our holiday – it went off without a hitch for which I am very grateful. From the very first seats on our outward journey to the last leg home, it was all perfect. I will be passing your name and details onto one of my colleagues who will be in touch for his own family holiday.

Thanks again.

Best

Lisa

January 2011

Hi Lisa,

This is one of the most detailed and fantastic quotes I have ever received, I really appreciate all of your assistance! I will be in touch again after I’ve spoken with my client.

Have a great morning!

Warmest Regards,

Emily

Travel Agents and Wholesale

Dear Hideko

Thank you for organising the most wonderful holiday ever.
We had a fantastic time in Japan & our trip was perfect.
Everything was organised and prepared for us.

Thank you
Sarah & Shayne

Lily

We’ve had a wonderful holiday here in Japan.
The guides are fantastic, helpful and very friendly.

We will be recommending your company / tours to our friends.

Thanks for all your help.

Katherine

January 2011 Tour

Hi Hideko

Our trip was awesome!
Everything went well and all the planning payed off.

We loved your country and saw many interesting and varied places.
My husbands friend took us to Shibuya and the famous intersection, the Meiji shrine and we saw a traditional wedding and saw all the illumination down the Ginza district.

The Hyatt Regency was a stunning hotel and the free shuttle bus to and from
Shinjuku station was a bonus. We used it many times.

One of the best experiences was the Nikko Hakone tour with our guide named Kathleen.
She was originally from New York but has spent the last 36 years in Tokyo working and raising a family.
Her excellent knowledge and friendly nature was an added bonus.
We saw a lot of snow at the lake in Hakone and I believe the temperature there was -2C.
The weather was cold but we enjoyed it instead of the hot summers we have here.
We spent an amazing time with our daughter and had a wonderful xmas and new year.
The only down side was the Hiroshima museum not being opened on new years eve (to be expected) though.
Your countries people are so courteous, helpful and friendly.

We would not hesitate to recommend Japan as a tourist destination to other Australians and recommend JTB for the service you provided.

My husband and I agree in saying that it is the best holiday we have ever had.
Thanks you so much Hideko for your patience and time.

Happy New Year!
Donna & Mark

January 2011 Hiroshima, Hotel, Museum, Temples and Shrines, Tokyo, Tour

Hi Clem

Just a quick note to say Merry Christmas to you and to thank you for all the help and amazing service that you have given me this year. You make my Japan bookings very quick and easy!!

Thanks again and MERRY CHRISTMAS!

Best wishes
Sonia

December 2010

Hi Jacqui,

I was just going through my contacts and thought I would drop you a quick email to say thank you for assisting us with our trip to Japan in October. We had a fantastic time and your recommendations for Tokyo were fantastic. The Dynamic Tokyo tour was just great as was the accommodation.

Once again thank you for your assistance and I hope you have a very Merry Christmas and Happy New Year.

Kind regards,
Rebecca

December 2010 Tokyo, Tour

Hi Jacqueline

Had an amazing time, so want to go back right now. The Hilton was awesome 26th floor and the people in Japan are so so beautiful.

Kyoto was very beautiful and interesting, those maple trees are truly beautiful with all the different colours, orange, yellow and bright bright red.

Will email you some photos as soon as I get my computer up and running.

PS I think I lost 5 kg walking, never walked so much in my life

Thanks for everything
Regards
Teresa

December 2010 Hotel, Kyoto, Nature

Hi Eri and everyone at JTB Australia!

We recently booked the Ghibli & Disney Special Package for our trip to Japan recently, and we absolutely had the best week of our lives there! All thanks to Eri and all the great services that JTB provided.

For someone like us who had never been to Japan before, the friendly and helpful services that you guys provided made our trip simply hassle-free! We also stayed at a wonderful hotel called the Shiba Park Hotel, which is a part of the package. Our visit to the Ghibli Museum was simply life-changing, and we left there with a completely different outlook in life, for the better of course! And our visit to Disney World simply took us back to our childhood memories, and it was an absolute pleasure to relive those moments.

Once again, I would like to sincerely thank our friend Eri and everyone at JTB Australia for all of this. Rest assured, you guys will hear from us again when we’re visiting Japan again next year! We hope you get to see Japan again in the near future too, Eri!

We now have the right to brag to our friends about our very first trip to Japan! And hundreds of photos and hours of footage we captured will definitely help :)

Have a wonderful day everyone.

Regards,

Indra

December 2010 Hotel, Museum, Studio Ghibli Museum, Tickets, Tokyo Disneyland

Hi Kathy,
Just a quick note to say thank you for all your time and effort to make the tour a great success. Hong Kong was great. Everything went well. I actually got sick of shopping. Bob was worried that I had lost my touch with the credit cards. Never…

Kind Regards

Jenny

Tour

Hi Lily,

We are back safe and sound and happy. We had a wonderful time. I would go back to Japan tomorrow if I could I took about 700 photographs or so!

Tokyo is an enormous city, however for the massive population it didn’t feel crowded where we were and the transport system ran like clockwork. There was a lot of English in Tokyo, signage and on the trains, and we managed quite well I thought. Loved the hotels and locations we stayed in, and the Nozomi was fabulous.

The autumn leaves were AMAZING!

We were lucky to see a Shinto wedding, on a Friday, at the Meiji Shrine. Also lucky to see lots of little girls and boys in very special Kimonos for the name day festival, after the15th, when it is less crowded. The parents are very happy for you to photograph their kids in their special Kimonos and the traditional boy’s outfits.

The Ghibli Museum was also a highlight, for me and Calem. So pleased didn’t miss out. Calem wanted to live in a house like that. Really beautiful stained glass windows and interesting objects all around.

After seeing Enkoji Temple, a group of young women – students, with bicycles actually walked us the short distance to the bus stop, as it was getting dark around 4.30 pm! Can you imagine any where in Australia where that might happen?

Overall we had a ball in Kyoto, though there was less English and the trains and buses seemed more complicated, we adapted fine. We saw 3 Maiko, only quick enough to photograph one. Butterflies of the night indeed.

However there was no photo opportunity with the Maiko after the show on the tour we did, the guide didn’t know about it? Overall the Tea Ceremony and walk through Gion was another highlight for us, we both really loved it.

Qantas was great, really good service and yummy food. We didn’t sleep well, but that’s to be expected.

Next time I’d love to see more of Japan, Hiroshima, Mt Fuji (only saw it from the plane), Nara, Osaka, Takayama and Kyoto again.

Thank you for your kindness when my Mum rang up during our holiday.

Thanks so much again Lily,

Warmest regards,

Kate

December 2010 Flights, Hotel, Kimono, Kyoto, Museum, Nature, Studio Ghibli Museum, Temples and Shrines, Tokyo, Tour