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We absolutely had the best week of our lives

Thursday, December 2nd, 2010

Hi Eri and everyone at JTB Australia!

We recently booked the Ghibli & Disney Special Package for our trip to Japan recently, and we absolutely had the best week of our lives there! All thanks to Eri and all the great services that JTB provided.

For someone like us who had never been to Japan before, the friendly and helpful services that you guys provided made our trip simply hassle-free! We also stayed at a wonderful hotel called the Shiba Park Hotel, which is a part of the package. Our visit to the Ghibli Museum was simply life-changing, and we left there with a completely different outlook in life, for the better of course! And our visit to Disney World simply took us back to our childhood memories, and it was an absolute pleasure to relive those moments.

Once again, I would like to sincerely thank our friend Eri and everyone at JTB Australia for all of this. Rest assured, you guys will hear from us again when we’re visiting Japan again next year! We hope you get to see Japan again in the near future too, Eri!

We now have the right to brag to our friends about our very first trip to Japan! And hundreds of photos and hours of footage we captured will definitely help :)

Have a wonderful day everyone.

Regards,

Indra

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Thank you for all your time and effort

Thursday, December 2nd, 2010

Hi Kathy,
Just a quick note to say thank you for all your time and effort to make the tour a great success. Hong Kong was great. Everything went well. I actually got sick of shopping. Bob was worried that I had lost my touch with the credit cards. Never…

Kind Regards

Jenny

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We had a wonderful time.

Wednesday, December 1st, 2010

Hi Lily,

We are back safe and sound and happy. We had a wonderful time. I would go back to Japan tomorrow if I could I took about 700 photographs or so!

Tokyo is an enormous city, however for the massive population it didn’t feel crowded where we were and the transport system ran like clockwork. There was a lot of English in Tokyo, signage and on the trains, and we managed quite well I thought. Loved the hotels and locations we stayed in, and the Nozomi was fabulous.

The autumn leaves were AMAZING!

We were lucky to see a Shinto wedding, on a Friday, at the Meiji Shrine. Also lucky to see lots of little girls and boys in very special Kimonos for the name day festival, after the15th, when it is less crowded. The parents are very happy for you to photograph their kids in their special Kimonos and the traditional boy’s outfits.

The Ghibli Museum was also a highlight, for me and Calem. So pleased didn’t miss out. Calem wanted to live in a house like that. Really beautiful stained glass windows and interesting objects all around.

After seeing Enkoji Temple, a group of young women – students, with bicycles actually walked us the short distance to the bus stop, as it was getting dark around 4.30 pm! Can you imagine any where in Australia where that might happen?

Overall we had a ball in Kyoto, though there was less English and the trains and buses seemed more complicated, we adapted fine. We saw 3 Maiko, only quick enough to photograph one. Butterflies of the night indeed.

However there was no photo opportunity with the Maiko after the show on the tour we did, the guide didn’t know about it? Overall the Tea Ceremony and walk through Gion was another highlight for us, we both really loved it.

Qantas was great, really good service and yummy food. We didn’t sleep well, but that’s to be expected.

Next time I’d love to see more of Japan, Hiroshima, Mt Fuji (only saw it from the plane), Nara, Osaka, Takayama and Kyoto again.

Thank you for your kindness when my Mum rang up during our holiday.

Thanks so much again Lily,

Warmest regards,

Kate

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I would recommend to anyone to use a travel agent

Tuesday, November 30th, 2010

Wow, thanks Jacqui, I really appreciate your help, you have been so attentive, thank you so much, having your guidance really helps take the stress out of my situation. I would recommend to anyone to use a travel agent for this kind of thing, doing it yourself is just asking for hassle!
Thanks also for the tip on Echigo Yuzawa, I had also contemplated doing that. We’ll see what the weather is doing, and put it on the list of things to do.
Heard it was hot at home, hard for me to imagine! But i’m halfway through now, so I’ll be back in shorts and tshirt soon enough.
Ja ne, tabi tabi sumimasen deshita.
Honto ni iro iro arigato!
jo

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It's a pleasure to work with you.

Tuesday, November 23rd, 2010

Hi Celeste,
I really appreciate your very reliable and accurate work; the communication is immediate and to the point. It’s a pleasure to work with you.
Have a great day!
Warm regards,

Philipp

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I would definitely use your services again

Thursday, November 4th, 2010
Hello Yoshi,

My sincere thanks also for all the work you put in to our travel arrangements. We felt well looked after all through the trip, and enjoyed the places we stayed and saw along the way. The Yoshiike Ryokan was a highlight (if only the weather would have allowed us to spend more time in their stunning garden), and next time we would definitely want to spend more time in the Hakone area exploring the region.

I would definitely use your services again, and would be more than happy to recommend you to anyone planning to travel to Japan.

Domo arigato gozaimashita!

Niina

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Thank you for your great organizing

Monday, October 18th, 2010

Hi Olivia

Just letting you know that Michael and I had a wonderful trip to Japan. We can see why you fell in love with it. The people as you already know are the most polite, welcoming, gentle and clean people. Australians can learn a lot from them.

Thank you for your great organizing, everything went very smoothly. Unfortunately, we did miss out on our free day at the start of the holiday as there was a bit of a problem with the plane and it missed the curfew at Sydney Airport, so we ended up staying the night a hotel – but that was not your fault.

Thanks again

Lyn and Michael

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What a fantastic trip we had to Japan

Monday, October 18th, 2010

Hi Lily,

Wanted to let you know what a fantastic trip we had to Japan. Everything worked well and we loved everything about the Country, the people, the food, the Cities, the Temples, gardens etc.

Our escort Eiji was very professional and helpful and our tour leaders outstanding.

We have told all our friends what a wonderful trip we enjoyed and already a couple of friends are making inquiries for next year. Their names are Mr. & Mrs. Huxtable.

Thank you for arranging such a wonderful trip.

Regards, John & Leone

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Thanks again for your suggestions and professionalism.

Monday, October 18th, 2010
Hi Lily,

My husband, Ken, daughter, Rebecca, and I just wanted to thank you for arranging our recent trip to Japan.

We had a wonderful time and the hotels and tours you booked for us were just right.

We especially enjoyed the cormorant night fishing in Nagoya and the Kyoto special night tour.

Thanks again for your suggestions and professionalism.

Kind regards,
Annette

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A Wonderful Time

Thursday, October 7th, 2010

Hello Clement,

Meredith and I are back safely, after having a wonderful time.

The weather was fantastic!
It was HOT in Tokyo, which we really relished and I finally got my voice back again.

We scooted around on the Subways and local trains in Tokyo. As you said, really simple.
The Hotel Pacific was great, Clement. A very spacious room, etc.

The Dai Ni was a more compact set up, but it was a fantastic location.
There was a kind of walk through passage as you got out from the station, so you didn’t need to go out to the street.

Found a lovely French style coffee shop, across the road, just past the Post office, so we gave them our patronage each morning, before we set out on our travels.

So, once again, thank you for all of your efforts that made our trip so wonderful, Clement.

I hope that you are keeping well.

Bye for now,
Maybelle

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We all had fantastic time

Wednesday, October 6th, 2010

Dear Clement

We all had fantastic time. Japanese people are certainly very polite. My wife especially loved the food, shopping, landscape etc. For me, personally I really would have like to sit and have a drink with the locals. Really get to know them. But the language barrier prevented much opportunities, I think.
Overall it was a memorable trip and we all like to go back again.

Thanks so much with your advice and help. greatly appreciated.

Cheers
S. T. Kim

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What a fabulous time we have had

Monday, October 4th, 2010

Hi Clement:

As our Japan holiday is coming to a close we wanted to let you know what a fabulous time we have had. We managed to find all the hotels, do most of the sights you suggested and even tried the food you recommended. We spent today in Nara and what a great time we had. We walked everywhere in a bright sunny day and really enjoyed the city. When we were at theTodaiji Temple it seemed every school in Japan was having a field trip there – they sure were noisy but otherwise very well behaved.

Our Alpine Route went very well and we were glad we had the night’s rest at Murodo before completing the trip. We did both the walks, the first day was lovely and sunny, the next grey and rainy but both were enjoyable.

Our hotel here in Kyoto is great – we are in the newer section and it is quite lovely. Also appreciate being so close to the station, and what a fabulous station it is.

Hope you enjoy your experience of the Alpine Way.

Arthur and Marilyn

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Everything that you had booked was GREAT

Monday, September 27th, 2010

Hi Lily

Thought you should know that we have now been and come home. We had a great time in Japan and everything that you had booked was great.

Just wanted to let you know about the hotels if you have any other families looking to stay in 1 room.

New Miyako Hotel, Kyoto – Triple room was great the beds are nearly an Australian Double so plenty of room

Hakone Hotel – Triple room was big – 3rd bed was a sofa bed but other beds were nearly Australian Double beds as well, the location of this hotel is fantastic on Lake Ashi but the rooms are well used and could do with a refurbishment and a good clean but for 1 night and the fantastic views of Mt Fuji – well worth it.

Ghibli Museum – If we hadn’t been to Disneyland & Universal Studios in LA, we probably would have been very impressed with this, but we had and most of the information is in Japanese which makes it very hard to understand what it is all about. Although getting there & back was a real adventure!

Tokyo Morning Tour was very helpful in giving us a layout of tokyo and the guide was very helpful with directions and advise for the trains, etc.

Once again, thank you for all your help in organising our holiday to Japan, it has changed so much since I was there 20 years ago. Very easy to travel around yourself as just about everything is in English and everyone was very helpful if we needed directions.

Regards
Sharon

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Our drive around Hokkaido

Monday, September 27th, 2010

Hi Olivia

We’re back from our drive around Hokkaido. It was fabulous. A lovely and mostly rugged area to drive through.
The hotels you booked for us were great: In scenic locations with good facilities, helpful staff, good food and character.
The driving was easy, the GPS helpful even though the written instructions on screen were only in Japanese/Kanji.
The spoken instructions were in American. A quick lesson on pushing the right buttons when we picked up the car was enough for our basic needs.

Osaka was extremely and unusually hot for this time of year, mostly minimum of 27°C and maximum 35°C. Just took it a bit easier.

Want to return to Hokkaido… and other quieter islands also. We’ve visited Kyushu, Shikoku and Okinawa in the past and are now keen to take to the wheel there also.

Will return to JTB for our next bookings.

Thank You
Kitty

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Thanks heaps for planning a great trip!

Wednesday, September 22nd, 2010

Hi Olivia,

I have been meaning to send you a quick email for 2 months!! At the moment I am watching a video of our trip and I would just like to say we had a great time in Japan – we really enjoyed everything about it. You planned a wonderful trip for us and everything went off without a hitch.
My favorite was Takayama, so I’m glad you included that!

So on behalf of David, John and I thanks once again.

Cheers
Michele

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