I just wanted to pass on some feedback regarding your wholesaler manager Clem Kueh. I am heading off to Japan next month for a cruise and wanted to have a small stop in Tokyo before and after my trip. I know very little about Tokyo, but I found Clem to be extremely helpful. He took the time explaining things to me in a way that no wholesaler ever really has. I think most important was that he made me excited about traveling.
I also referred another staff member in the office to contact him, and now she cannot speak highly enough of him either. His professionalism and knowledge make it easy for us to feel confident when selling Japan to our clients.
Very rarely do we take the time to say thankyou to our wholesalers for their assistance, but I have found him to be nothing short of amazing and just wanted to pass on our feedback as a store.