Author Archive

Thanks for your efforts

Monday, February 14th, 2011
Lily,
The Japan Ski trip was excellent. Great powder days ….. better than Whistler or Aspen and Vail (our previous ski trips).

No issues with the bookings and tour arrangements…. all went better than expected.

We preferred Niseko to Rusutsu. Niseko had more of a ski village feel / atmosphere.
The snow was good to excellent. The Kogen Hotel was very convenient to all facilities as well as being ski in / ski out location. Rusutsu Resort North South Wing had good facilities and the skiing was excellent … great powder days however the resort had a shopping mall feel.

Thanks for your efforts with our bookings it was appreciated. I look forward to giving you further business in the future.

Jim & David

We enjoyed your recommendations

Wednesday, February 9th, 2011
Hi Clem,

Just a short note to thank you for your assistance in organising our holiday in Japan. We had a brilliant time and we enjoyed your recommendations and the places you booked for us. Your advice was spot on.

Thank you also for taking the trouble to ring me in relation to the accomodation issue in Kyoto.

I shall recommend you and your company to any friends I have who are going to Japan

Regards,

Julia

Thank you for your effort

Wednesday, February 2nd, 2011

Hideko

All went well and we really enjoyed it. Snow in Canada wasn’t as good as normal. However, Niseko made up for it. Plenty of snow, and clear days (or part days). Perfect weather.

JAL was very good as usual, and the Hilton was very good. We will definitely go back to Niseko and stay at the Hilton. It seems to be in a quieter area than Hirafu, and access to the gondola was just outside. The chair lifts and buses in Niseko were good and we were able to get around with ease. We’re already thinking about going to Japan next year. Everyone always seems to be polite and we can get around easily (even though we only know a couple of words of Japanese). Just need to get over coming back to the heat and humidity.

Thank you for your efforts, I know I changed it a couple of times, but, all worked in well, and there were no problems with connections. I’ll probably leave it until a bit later this year to book, so we don’t change our minds. But we’re thinking of only going to Japan in 2012, and going back to Hakuba and then up to Niseko. But it’s only February, so we have plenty of time to think.

Thank you again.

Kind Regards

Maree

I never would have found it without your help.

Wednesday, February 2nd, 2011
Dear Clem

An update to say a huge thank you.

The trip has gone really well, thank you to all your hard work.
Unfortunately it is nearly over.

I have enjoyed everything very much and am happy to update you further after your return from your trip. I have also today, thanks to your hard work in finding it for me and your detailed instructions, found Kiddyland in Osaka, and spent up on Snoopy stuff. I never would have found it without your help.

I will send the photos to you on a disc after your return.

I have to start thinking about my next trip!

best wishes
Judith

We will be using JTB again

Monday, January 31st, 2011

Hi Olivia

Just wanting to let you know we had a great time and will be using JTB again and recommending you to anyone that is traveling to Japan. We loved Japan the people and the food was amazing.

We did have a small accident though while we were skiing and my son Matthew broke his leg. He is OK now and happy, but it meant that we missed part of the second week of skiing. I was hoping if it is possible please to get the breakdown of costs just for Rusutsu resort accomodation as after the accident Matthew and I were unable to ski and I am hoping that I can claim some of this back from the insurance company.

If you would please be so kind as to let me know just what the costs were I would greatly appreciate it.
Thanks
Despina

Everything went very well

Monday, January 31st, 2011
Hi Clem,

Everything went very well. So THANK YOU for all that work. I’ll certainly be phoning you for any future Japan bookings.

Cheers
Tim, QLD

Everything went well

Monday, January 31st, 2011
Hi Clement,

My clients had a fantastic time – everything went well. Loved the people and Japan in general and raved about the Cerulean hotel but weren’t that fussed about the Keio Plaza.

So thanks again for doing such a great job!

Lex.

It was all Perfect

Wednesday, January 19th, 2011
Dear Lily,

Thank you so much for planning our holiday – it went off without a hitch for which I am very grateful. From the very first seats on our outward journey to the last leg home, it was all perfect. I will be passing your name and details onto one of my colleagues who will be in touch for his own family holiday.

Thanks again.

Best

Lisa

One of the most detailed and fantastic quotes

Wednesday, January 19th, 2011

Hi Lisa,

This is one of the most detailed and fantastic quotes I have ever received, I really appreciate all of your assistance! I will be in touch again after I’ve spoken with my client.

Have a great morning!

Warmest Regards,

Emily

Our Trip was perfect.

Wednesday, January 19th, 2011
Dear Hideko

Thank you for organising the most wonderful holiday ever.
We had a fantastic time in Japan & our trip was perfect.
Everything was organised and prepared for us.

Thank you
Sarah & Shayne

The guides are fantastic, helpful and very friendly.

Tuesday, January 18th, 2011
Lily

We’ve had a wonderful holiday here in Japan.
The guides are fantastic, helpful and very friendly.

We will be recommending your company / tours to our friends.

Thanks for all your help.

Katherine

Shibuya, Meiji shrine, Ginza and more !

Friday, January 7th, 2011
Hi Hideko

Our trip was awesome!
Everything went well and all the planning payed off.

We loved your country and saw many interesting and varied places.
My husbands friend took us to Shibuya and the famous intersection, the Meiji shrine and we saw a traditional wedding and saw all the illumination down the Ginza district.

The Hyatt Regency was a stunning hotel and the free shuttle bus to and from
Shinjuku station was a bonus. We used it many times.

One of the best experiences was the Nikko Hakone tour with our guide named Kathleen.
She was originally from New York but has spent the last 36 years in Tokyo working and raising a family.
Her excellent knowledge and friendly nature was an added bonus.
We saw a lot of snow at the lake in Hakone and I believe the temperature there was -2C.
The weather was cold but we enjoyed it instead of the hot summers we have here.
We spent an amazing time with our daughter and had a wonderful xmas and new year.
The only down side was the Hiroshima museum not being opened on new years eve (to be expected) though.
Your countries people are so courteous, helpful and friendly.

We would not hesitate to recommend Japan as a tourist destination to other Australians and recommend JTB for the service you provided.

My husband and I agree in saying that it is the best holiday we have ever had.
Thanks you so much Hideko for your patience and time.

Happy New Year!
Donna & Mark

Merry Christmas

Friday, December 24th, 2010
Hi Clem

Just a quick note to say Merry Christmas to you and to thank you for all the help and amazing service that you have given me this year. You make my Japan bookings very quick and easy!!

Thanks again and MERRY CHRISTMAS!

Best wishes
Sonia

Thank you & Merry Christmas

Thursday, December 16th, 2010
Hi Jacqui,

I was just going through my contacts and thought I would drop you a quick email to say thank you for assisting us with our trip to Japan in October. We had a fantastic time and your recommendations for Tokyo were fantastic. The Dynamic Tokyo tour was just great as was the accommodation.

Once again thank you for your assistance and I hope you have a very Merry Christmas and Happy New Year.

Kind regards,
Rebecca

Had an amazing time

Monday, December 13th, 2010

Hi Jacqueline

Had an amazing time, so want to go back right now. The Hilton was awesome 26th floor and the people in Japan are so so beautiful.

Kyoto was very beautiful and interesting, those maple trees are truly beautiful with all the different colours, orange, yellow and bright bright red.

Will email you some photos as soon as I get my computer up and running.

PS I think I lost 5 kg walking, never walked so much in my life

Thanks for everything
Regards
Teresa