Archive for January, 2011

We will be using JTB again

Monday, January 31st, 2011

Hi Olivia

Just wanting to let you know we had a great time and will be using JTB again and recommending you to anyone that is traveling to Japan. We loved Japan the people and the food was amazing.

We did have a small accident though while we were skiing and my son Matthew broke his leg. He is OK now and happy, but it meant that we missed part of the second week of skiing. I was hoping if it is possible please to get the breakdown of costs just for Rusutsu resort accomodation as after the accident Matthew and I were unable to ski and I am hoping that I can claim some of this back from the insurance company.

If you would please be so kind as to let me know just what the costs were I would greatly appreciate it.

Everything went very well

Monday, January 31st, 2011
Hi Clem,

Everything went very well. So THANK YOU for all that work. I’ll certainly be phoning you for any future Japan bookings.

Tim, QLD

Everything went well

Monday, January 31st, 2011
Hi Clement,

My clients had a fantastic time – everything went well. Loved the people and Japan in general and raved about the Cerulean hotel but weren’t that fussed about the Keio Plaza.

So thanks again for doing such a great job!


It was all Perfect

Wednesday, January 19th, 2011
Dear Lily,

Thank you so much for planning our holiday – it went off without a hitch for which I am very grateful. From the very first seats on our outward journey to the last leg home, it was all perfect. I will be passing your name and details onto one of my colleagues who will be in touch for his own family holiday.

Thanks again.



One of the most detailed and fantastic quotes

Wednesday, January 19th, 2011

Hi Lisa,

This is one of the most detailed and fantastic quotes I have ever received, I really appreciate all of your assistance! I will be in touch again after I’ve spoken with my client.

Have a great morning!

Warmest Regards,


Our Trip was perfect.

Wednesday, January 19th, 2011
Dear Hideko

Thank you for organising the most wonderful holiday ever.
We had a fantastic time in Japan & our trip was perfect.
Everything was organised and prepared for us.

Thank you
Sarah & Shayne

The guides are fantastic, helpful and very friendly.

Tuesday, January 18th, 2011

We’ve had a wonderful holiday here in Japan.
The guides are fantastic, helpful and very friendly.

We will be recommending your company / tours to our friends.

Thanks for all your help.


Shibuya, Meiji shrine, Ginza and more !

Friday, January 7th, 2011
Hi Hideko

Our trip was awesome!
Everything went well and all the planning payed off.

We loved your country and saw many interesting and varied places.
My husbands friend took us to Shibuya and the famous intersection, the Meiji shrine and we saw a traditional wedding and saw all the illumination down the Ginza district.

The Hyatt Regency was a stunning hotel and the free shuttle bus to and from
Shinjuku station was a bonus. We used it many times.

One of the best experiences was the Nikko Hakone tour with our guide named Kathleen.
She was originally from New York but has spent the last 36 years in Tokyo working and raising a family.
Her excellent knowledge and friendly nature was an added bonus.
We saw a lot of snow at the lake in Hakone and I believe the temperature there was -2C.
The weather was cold but we enjoyed it instead of the hot summers we have here.
We spent an amazing time with our daughter and had a wonderful xmas and new year.
The only down side was the Hiroshima museum not being opened on new years eve (to be expected) though.
Your countries people are so courteous, helpful and friendly.

We would not hesitate to recommend Japan as a tourist destination to other Australians and recommend JTB for the service you provided.

My husband and I agree in saying that it is the best holiday we have ever had.
Thanks you so much Hideko for your patience and time.

Happy New Year!
Donna & Mark