Archive for May, 2018

Will be definitely contacting you again

Wednesday, May 30th, 2018

Hello Miyuki,


I am sorry it had taken us so long to contact you. Our family wishes to say thank you for your wonderful assistance with our family holiday to Japan in December 2017. 

We had a wonderful 3 week holiday in Japan travelling from  Myoko to Osaka, Kyoto and finally Tokyo. 


We had a wonderful time in Japan and enjoyed Christmas with my brother and sister in law, as well as my parents.


Tour organisation of our Japan rail passes, Ghibli Museum, Disneysea and Universal Studio passes made our holiday easy to navigate, and we have have recommended you personally to several friends also travelling to Japan.


The Ghibli museum and Universal studios Wizarding World if Harry Potter we’re favourites with our family. 


We would like your managers to know how much your assistance and knowledge were appreciated. We would like you to send this email to your managers so that your assistance is acknowledged. 


When we travel to Japan again we will definately be contacting you for assistance and have recommended you personally to friends.


We look forward to further holidays in Japan and to visiting my brother in Myoko again.


Kind Regards,



Careful and thoughtful organisataion

Friday, May 25th, 2018

Dear Ayumi,


We had a wonderful holiday , all due to your careful and thoughtful organisation of the trip.

Japan is so clean and full of history.

Thank you again and hope to be able to visit other parts of the country in the future, with JTB of course.




Had a wonderful time

Thursday, May 24th, 2018

Hi Olivia


Back from Japan today. We had a wonderful time and the 3 day tour was fantastic. Thanks very much for all your help with organising.


Kind regards



The Best Holiday we have ever had!

Monday, May 14th, 2018

To JTB Sunrise Tours, Japan Airlines and the Japanese Community, and all the staff at the Hotels.

This is an open letter from my Wife and myself to thank each and every one who made our visit to Japan the BEST Holiday we have ever had.

It all started with JAL when we flew over and we had no inflight entertainment for the 10hour flight, it was not much of an issue and all credit to JAL as they offered us a positive outcome when we returned from Tokyo back to Sydney. The professionalism and politeness of the JAL staff, both on the ground and the flight crews was exceptional and is a credit to the Airline and a great representation of the people of Japan.
Our Tour guides for the tours we did were exceptional, particularly Atsushi who did our 1 Day Tour of Tokyo on the 2nd April. He was informative, patient, answered all our questions with politeness and he even sang, which was a great treat for all of us on the bus. We would also like to Thank Yoshihisa Odaka who was our Guide for our ½ day Electric Bike Tour around Tokyo, and the best Tour we did while in Japan. Yoshi was so good and so informative, that we had the best time riding around Tokyo on bikes seeing things from a different prospective than we would otherwise get. He showed us some fascinating sites, he had some remarkable stories to tell and was an absolute pleasure to have as our guide. I had so much fun doing this tour that I will be recommending it to all my friends if they travel to Japan.

While in Japan we stayed at the following Hotels and found them to be excellent and the service provided also excellent.

• JR Kyushu Hotel Blossom Shinjuku
• Red Roof Plus Osaka Namba
• Hotel Sunroute Plaza Shinjuku

We visited the following places while visiting Japan:

Tokyo – Ginza District, Shibuya, Ueno Park & Zoo, Mt. Fuji, Hakone, Samurai Museum, Shinjuku Gyoen National Garden, and generally explored around where we were staying.

Osaka – The Floating Garden, Kyoto, Hiroshima & Miyajima, Fushimi Inari Shrine, Sake Tasting Tour, Osaka Castle, Tower Knives (my favourite shop!!)

The Green Car JR Rail passes we purchased were a very good idea and we used them extensively on our travels around Japan. ALL the JR staff were fantastic when we needed support to find directions to places and the platforms to get there, Australia could learn a thing or two about how to run an effective rail network. We stayed near Shinjuku station and the sheer size of it and the volume of people it handles each day is awesome!!

At all the places we visited, the people were friendly, helpful and willing to help even though we speak NO Japanese. The communication barrier was not that hard to overcome as the people of Japan have a willingness to help us silly Tourists.

This trip to Japan was a major Bucket List item for me and with all the activities we participated and all the places we visited, I have nearly completed my list. This holiday is one I will remember for the rest of my life because it was as close to perfect as you could get and that can only happen when all things work in harmony, and Japan showed me that this is possible and can be achieved in our daily lives.

We are deeply and humbly thankful to all the people who made this trip a TRIP OF A LIFETIME, and one we will never forget.

Our Deepest and sincere thanks
Dale & Sheree

JTB, great resource

Thursday, May 3rd, 2018

Hi Marie

JTB was a great resource. The knowledge and simplicity of booking the packages for a school trip was amazing. I was assigned Marie as a consultant and she was very professional, prompt in responses and full of advice and knowledge. I love that the package was so flawlessly put together, and that we could easily include add on for extra activities. I also liked how contact was easily made with JTB offices both in Australia as well as Japan. I highly recommend JTB’s service and packages, should you be looking for an efficient, cost effective and easily contactable agency.

Kind regards,

Everything was great.

Wednesday, May 2nd, 2018

Hi Joshua

We are home from our week in Tokyo following our cruise to Japan.

Everything was great and thanks for your assistance. Trains system took a little time to get used to but with the Suica card handy we were able to go forward with confidence after a day.
The 2 day excursions were quite good although Pat had trouble with the stairs at the Nikko Heritage site.
Also the Grand Prince New was good particularly it’s closeness to Shinagawa railway station.
Thanks again for organising our end of cruise stay and we would gladly recommend you and JTB to our friends.


You go above and beyond!

Wednesday, May 2nd, 2018

Hi Chris,

You do go above and beyond! Do you ever do just the standard or do you always deliver excellence – Yes, you do always wow me!
You do always deliver extraordinary service and attention and I am very grateful. Thank you very much!

Have a lovely weekend.

Thank you so much again for sending me this quote so efficiently.