Archive for April, 2016


Wednesday, April 20th, 2016
Hi Olivia Thanks for your welcome home! Yes back home safe and sound! I emailed you some pics but I don’t know if you got them – let me know whether or not you did. We had the most amazing holiday – we are both in love with Japan! The Discover Japan tour was absolutely fabulous – the itinerary was so good! It’s the perfect tour for a first time visit to Japan for anyone! Our tour Director Maya Mizuno was wonderful, one of the best we’ve ever encountered. She always went above and beyond what was required. We could sing her praises for ever! We had a great group, ate delicious food, did and saw so much – had many special moments – unforgettable memories! Those Cherry Blossoms – WOW WOW WOW! We coped well on our own – got lost a few times – but someone always gave us assistance! The hiccup with Sakura Terrace was no big deal they sorted it without any fuss. It was a great hotel! Our free cocktail every night was great! The Brian Wilson concert (he’s a legend) we both really enjoyed – it was a wonderful way to end our trip! – thank you for going the extra mile and organising for us. I could go on and on……………….! We would like to do a review to put on the JTB website if you let me know how. Best wishes Pauline.

We will always remember

Tuesday, April 19th, 2016

Hi Mika,
We arrived back home last Wednesday. We had a great trip and found Japan an extremely interesting and friendly country. Everything went well
and we managed to catch the trains, find our hotels and enjoy the day tours you booked for us. The weather was generally good and it was quite warm in Kanazawa.

We saw lots of beautiful cherry blossoms as well as Mt. Fuji from the plane and on the day tour. It also snowed while we were in Sapporo. I would definitely like to return to see and experience more of the wonderful culture and lovely people.

Thank you very much for helping to organize our holiday, which we will always remember.


Every part had something unique

Friday, April 15th, 2016
Hi Miyuki Thank you very much for the work you did on our holiday. It was fantastic. Every part of the holiday brought something unique to our experiences The suite in Koyasan Ichijoin was amazing, and was a brilliant way to finish off the holiday Putting us in hotel in Namba district in Osaka really made our life easy to get around in the last few days. We managed to fit in Hiroshima day trip on the last day Thank you again for all your help Graeme

Will not hesitate to recommend you

Monday, April 11th, 2016

Dear Koyomi

We returned from our wonderful holiday in Japan yesterday.
We did appreciate your careful planning and would be pleased if you would pass on our special thanks to our guide ms maya mizuno. She was caring helpful and very knowledgeable.

The cherry blossoms were amazing very beautiful.

We will not hesitate to recommend you to friends thinking of travelling to Japan

Kind regards

It was perfect.

Friday, April 8th, 2016
Dear Olivia Thank you for organising my side trip to Taiwan, it was perfect, and a credit to you and JTB for your professionalism. Kind regards Les

Best Customer Service

Wednesday, April 6th, 2016

I’m writing to acknowledge formally the professional service of Paul when I visited JTB earlier today. Paul is knowledgeable, enthusiastic, personable and kind. He is a credit to JTB and I hope for your sale that you never lose him! He is one of the best customer service consultants I have met