Lily

Just to say thank you for organising the trip . We had an excellent time in Niseko and the arrangements were perfectly co ordinated from JTB and Hokkaido trails . The apartment was very comfortable , nicely furnished and equipped . We will certainly use your service again if we return to Japan and would recommend to others

Thanks

Julie

March 2011 Hokkaido

Hi Melina,

Thanks again for the itinerary and info it was greatly appreciated.
If I could offer one bit of constructive criticism though.
The shuttle system seems to work best from narita-hakuba as our trip home involved shuttle-bus-train-train which as it looks simple on paper with ski gear and luggage (it’s very hard to travel light with ski gear), the trains dont really offer storage for gear as it’s only above head luggage mostly and when it doesnt fit you have to jam it in front of you (we were lucky with bullet train though as there was a spare seat in front of us but I noticed others having to sit in one carriage and leave there other luggage 3 carriages behind unattended). Also the train-train transfer is farely cumbersome too as there is a fair bit of walking involved.
I have travelled a fair bit abroad with backpack and all but you seem to pack differently with ski trips which leads too not walk friendly travel gear.
Reality is that a 5hr shuttle from narita is one journey as opposed to the other and I think it is a smoother transition.
In saying this it has not dejected one bit of my trip and the bullet train was superfun!!!
Thanks again melina and YOU WILL be contacted again.

Greg

March 2011 Shinkansen Bullet Train, Skiing and Snow Boarding

Good Morning Hideko

Just a short e-mail to let you know that Chris & I had a great time at Hakuba even though we didn’t get a lot of powder snow. All your travel documentation and directions were extremely helpful and it made things very easy to find our way. Both the accommodation at in Tokyo and Hakuba was of a high standard and most impressed with the service at the High Mount Hotel from Joe and the staff.

Regards

David

Hotel, Skiing and Snow Boarding, Tokyo

Nathan, thank you for a terrific 6 days and there’s no doubt that without you, we would still be asleep in the ANA Kyoto. Booking wakeup calls certainly showed your commitment to the task. You also went out of your way to assist us in finding gifts, bars, coffees etc. Thank you for that.
Yours sincerely,

David

March 2011 Food, Hotel, Kyoto

Dear JTB,

Thank you very much for your wonderful, flawless service for our Tokyo Marathon Trip. Allan has just come back to Office and feverishly shared his wonderful experience. Everyone said that this was the best trip ever.
They especially thanked Nathan. You did A1 job. Thank you very much.

Arata

Tokyo

Hi Clement,

I just finished reading through everything and have sent it to the client. Thank you so much it is a fantastic itinerary and I really appreciated the sightseeing comments etc! It’s very helpful.

Alycia

Hi Olivia,

All the transfers and accomodation organised through JTB funcitoned without a hitch. We were very impressed and will no doubt book through JTB again.

Ramsay

February 2011

hey lily how are you? I trust u r well just wanted to thank u for organizing everything, everything went realy well and I loved the whole japanese experience, will definitely use u guys in the future for further japanese adventures.
mark

February 2011

Hi Olivia,

I’ll let you know tomorrow when the documents arrive.

Thank you for all of your assistance, you’ve been fantastic with all my queries and changes. You are an asset to JTB – I hope they appreciate you!

You could sure show some travel agents how it should be done!

Take care.
Nic

February 2011

Dear Lily
A belated thank you!
Our ski holiday went very well: accommodation great, snow great, transport great regards
Jakub

February 2011 Skiing and Snow Boarding

Lily,

I just wanted to say thank you for making our initial booking for our trip to Japan. We had a wonderful time and will definitely ski in Shiga Kogen again. The Sunroute was a great venue and I would highly recommend it for first time travellers to Japan. They always had someone available to help with English and their setup for meals was ideal for anyone who was unsure of Japanese food. They offered both Japanese and western style food in a cafeteria setup for breakfast and dinner.

thanks again,

Kim

February 2011 Food, Skiing and Snow Boarding

Dear Lily;

Thanks for your help with our recent trip to Japan. We had a good time there….and plenty of walking. I will quickly ring you to say thank you and to also say next time and every time we would book with JTB.

Regards Chris and Rita.

A quick hotel report.
Hotel Nikko Narita.
Bus at the airport across the road…ready and waiting. Great…good breakfast…no noise…7 Eleven down the road 200 metres.

Shinyokohama Kokusai Hotel
My choice…good location for Shinkansen. But!!!!! They do not turn off the heating.
Totally stupid. That forces you to open the window to let in fresh air. Leaving you with outside traffic noise. Breakfast voucher…is enough to get you going.
Can’t recommend it because of the heating.

Royal Park Inn Nagoya
What a lovely hotel…which will be demolished next year. Nice room…bigger….older style. Heating is left on in Winter….but it is not connected until you turn it on.. Relief…nice and cool. Drink voucher supplied….a nice touch. Nice and civilised in the lounge. And a good variety of drinks ( non alchoholic ) We paid for breakfast…1650 yen….but very good 4 the price.
Good selection….lovely Danish pastries. A great hotel.Fairly close to the station.
And they allowed us to leave our bags in the foyer without charge until 1.30…while we visited Nagoya Castle. I did offer to pay a fee but they said no.

Cross Hotel Osaka
Great. Beautiful upgraded room with a special Japanese shower and bath. Around the corner is the Shinsaibashi arcade. Breakfast reduced to 1300 yen…and we were happy enough.

Everything just works in Japan…but homework helps.
Thank you for the good plane seats both ways.

Chris and Rita.

February 2011 Castle, Hotel, Nagoya, Osaka, Shinkansen Bullet Train

Lily,
The Japan Ski trip was excellent. Great powder days ….. better than Whistler or Aspen and Vail (our previous ski trips).

No issues with the bookings and tour arrangements…. all went better than expected.

We preferred Niseko to Rusutsu. Niseko had more of a ski village feel / atmosphere.
The snow was good to excellent. The Kogen Hotel was very convenient to all facilities as well as being ski in / ski out location. Rusutsu Resort North South Wing had good facilities and the skiing was excellent … great powder days however the resort had a shopping mall feel.

Thanks for your efforts with our bookings it was appreciated. I look forward to giving you further business in the future.

Jim & David

Hotel, Skiing and Snow Boarding, Tour

Hi Clem,

Just a short note to thank you for your assistance in organising our holiday in Japan. We had a brilliant time and we enjoyed your recommendations and the places you booked for us. Your advice was spot on.

Thank you also for taking the trouble to ring me in relation to the accomodation issue in Kyoto.

I shall recommend you and your company to any friends I have who are going to Japan

Regards,

Julia

February 2011 Kyoto

Hideko

All went well and we really enjoyed it. Snow in Canada wasn’t as good as normal. However, Niseko made up for it. Plenty of snow, and clear days (or part days). Perfect weather.

JAL was very good as usual, and the Hilton was very good. We will definitely go back to Niseko and stay at the Hilton. It seems to be in a quieter area than Hirafu, and access to the gondola was just outside. The chair lifts and buses in Niseko were good and we were able to get around with ease. We’re already thinking about going to Japan next year. Everyone always seems to be polite and we can get around easily (even though we only know a couple of words of Japanese). Just need to get over coming back to the heat and humidity.

Thank you for your efforts, I know I changed it a couple of times, but, all worked in well, and there were no problems with connections. I’ll probably leave it until a bit later this year to book, so we don’t change our minds. But we’re thinking of only going to Japan in 2012, and going back to Hakuba and then up to Niseko. But it’s only February, so we have plenty of time to think.

Thank you again.

Kind Regards

Maree

February 2011 Hotel, Skiing and Snow Boarding