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Dear Suzuka,

I wanted to take a moment to write to you to thank you for all of your assistance with our recent holiday to Japan.

It was absolutely brilliant (Typhoon Trami not withstanding) and, with your invaluable assistance, was an incredible experience for myself, my mother and my son. 

So many highlights including brilliant hotels: the Keio Plaza Hotel Tokyo, New Miyako Hotel and Ryokan Shoei were exceptional… locations, service, facilities and unique experiences and the tours were also brilliant. Of particular note was our guide to Mt Fuji/Hakone – Yoko – and our guide for the Kyoto half day tour – KC. I’m not sure if you are able to pass on our thanks and recommendations to the local operators for each of these tours and their guides? If so, our thanks.

Under your direction, the way that the ground operator arranged for representatives to meet us and connect us with the Shinkansen was so appreciated and they were each delightful representatives of their organisation and their local city. With your arrangements and recommendations, we had the perfect balance of assistance and independence that made the holiday unique, personal and really enjoyable.

Amongst so many highlights, a memorable one for us all was the brilliant and very funny Samari and Ninja Safari Tokyo Entertainment Bus. We have already been recommending this to our friends who are travelling to Tokyo. One minor suggestion though if I may, is for the instructions/map from the ground operator to find the start location to be more detailed – we had a stressful time trying to locate it (as did the other people on the tour, independent to us) and nearly missed it (even with plenty of time given to get there). 

Most importantly we love Japan and can’t wait to return… we’ll definitely be in touch with you to make our next booking.

Thank you again Suzuka.  

Kindest regards,

Nicole

Hi Miyuki

Many thanks for all the documents – hopefully our insurer will accept our claim. The trip was great with the highlight being the time at the Yamanaka hot springs – I used the indoor & outdoor onsens which were fantastic with the river running nearby & the meals at the Kisshotel were fabulous. A great place to relax – next time we go to Japan I will definitely spend min 2 nights at this place.

Charles & I really appreciated all your planning & assistance with the trip – your expertise was invaluable

Kind regards

Pamela

Hi Olivia

We have just returned and it was a wonderful holiday. Despite the Kansai Airport closure at the start, we thoroughly enjoyed our time.

The Osaka accommodation was a bit cramped but the the Kyoto and Hakone stays were luxurious.  All the Hotels were in great locations!

The Tokyo Panoramic Tour was well worth it but it rained on our Kyoto 1 Day Tour – the tour guides were excellent on both.

And the Drum Tao performance was great to experience.

Thank you so much for your assistance in making our trip to Japan possible.

Regards

Rodney

Hi Ayumi, thank you for all your help with our Japan holiday , it was fantastic , the 14 day green rail pass , perfect.  Hotels were great, except for the one in Osaka..very small room , very basic amenities.. but its redeeming factor was that it was very close to the station and dining, shops under ground … Best hotel was the Sheraton, Hiroshima.  Keio plaza in Tokyo was excellent also … all your instructions were great …we visited many palaces and shrines.  Takayama was a lovely sleepy village, great old traditional Japanese homes we visited.  Great weathe .. rained only 3 out of the 12 days.. but that didn’t stop us from going out.. raincoat on , weather was still warm .

So 99% we enjoyed it thoroughly

Thanks once again

Mike & Pam