Archive for November, 2015

Our Holiday was Perfect!

Wednesday, November 18th, 2015

Hi Koyomi, here is the review that I wanted to pass on 

“Three friends and I recently returned from our “Discover Japan” tour in October. I felt compelled to write a review regarding the impeccable service and care that we received. I’m not generally one to write reviews, but, the tour guides and office staff both here in Australia and in Japan were absolutely fantastic! Just wanted to say a special thank you to Koyomi Suzuki, who made the booking process simple and trouble free, we really appreciated the promptness with which she answered any queries we had and advice that we required. I would also like to thank Maya Mizuno, tour guide extraordinaire! She was so friendly, helpful and organised that we couldn’t have asked for more!
Thanks so much JTB Travel, our holiday was perfect 

Ashlee, Iva, Ana and Rianna

Thank you for all the wonderful arrangements

Wednesday, November 18th, 2015
Hello Mika, Helena and I would like to thank you for all of the wonderful arrangements you made for our holiday in Japan. All of the bookings were without issue which meant that we could just enjoy the experience. In regards to the accommodation, the Gracery Shinjuku was very comfortable and the area directly around the hotel provided endless options for food. The easy access to Shinjuku station also made it easy to get around. Hakone No Mori Okada was a great experience and although the room was a little dated the service and the food was exceptional. The Monterey in Yokohama was excellent with a large room and a view directly out over the harbor. We also appreciated the various extras like the Hakone free pass, suica card, and airport limousine. The seat allocation on the flights was great and made the journey very comfortable. The jetstar star class was a good way to travel. Thanks again! Leon and Helena

Amazing Time in Japan

Monday, November 16th, 2015
Dear John, A very belated Thank you from myself and my clients the SAVVA family did have an amazing time in Japan. Everything went really well. The Brighton was their favorite hotel. She also said the USJ Express 5 was worth it even just to see Harry Potter. Thanks again for all your assistance with their booking and I hope to be doing more Japan bookings in the near future. Best wishes Catherine

wonderful service

Monday, November 9th, 2015
Hi Paul, I wanted to express my thanks for your efficient and professional service. I was anxious when I placed the order for the Japan Rail Pass but you have eased my worries exceeded my expectations. Thank you again for the wonderful service. This is my second experience purchasing JR passes from JTB but because of personnel like you I will always procure JR passes and other products from JTB. Please pass this email onto your management so they know the value you bring to the business. Thanks again! Daniel

Antonia is an absolute pleasure

Friday, November 6th, 2015
Hi guys, I just wanted to give Antonia a quick shoutout. We have been making a few bookings for Japan here at Noranda. She has been so helpful, positive and is an absolute pleasure to deal with. We are really appreciative of her knowledge and helpful hints as well. A massive thanks again. — Kind regards Scott

Amazing view from our hotel

Thursday, November 5th, 2015
Hi Mika, Our accommodation in Murudo is spectacular, thank you once again. Amazing view from our hotel window! Half way across Kurobe Alpine route and enjoying clear blue skies and beautiful weather. Mary & Karen

Amazing place to visit

Thursday, November 5th, 2015
Hello Aye Hope you have been well…… I want to pass on some excellent feedback from my clients, Mr and Mrs Ross Potter, who have just returned from the tour and stopover booked through you. I appreciate your efforts, and will continue to support JTB wherever possible. Here it is: Hotel accommodation in Seoul was very good and we liked the location. The days tours were very good, all on time to pick us up at the hotel etc. Transfers to and from airport went well too. Just an amazing place to visit. The JTB tour of Japan was excellent. The tour escort Maya Mizuno was very good. She went out of her way to make sure we got the most out of Japan. There were 21 on the tour and we all got on well. The tour information had said there was a lot of walking (plus climbing) and they were right. Everyone of us kept up the pace which was good! (the tour escorts can certainly walk fast) Denise if you didn’t do a lot of walking, I think you would struggle with this tour. The hotel accommodation and all meals were very good. No problem with transfer in Tokyo and also from Kyoto to Osaka (Kansai Airport). The Ryokan we stayed in Kyoto after the tour was perfect. We just got a taxi from the Hotel to the Ryokan. The only thing that we didn’t have was the breakfast as we got picked up for the airport at 6.35am and breakfast was from 7am (served in your room) The whole experience was just great, with the tea at 4pm and then dinner served at 7pm and then the furton beds out. Staff in traditional clothes, the slippers for indoor and outdoor, slippers in the toilet, the wooden bath/shower was the only western thing. End Personally Yours Denise

Really appreciate your good service

Tuesday, November 3rd, 2015
Dear Ms Suzuki Thank you very much for you help . I really appreciate your good service and sincerely help today. I just would like to say thank you so much and impressed your professional work today, Sincerely Michiko