Archive for February, 2011

We were very impressed

Thursday, February 24th, 2011
Hi Olivia,

All the transfers and accomodation organised through JTB funcitoned without a hitch. We were very impressed and will no doubt book through JTB again.


Will definitely use u guys in the future

Tuesday, February 22nd, 2011
hey lily how are you? I trust u r well just wanted to thank u for organizing everything, everything went realy well and I loved the whole japanese experience, will definitely use u guys in the future for further japanese adventures.

You’ve been fantastic

Friday, February 18th, 2011

Hi Olivia,

I’ll let you know tomorrow when the documents arrive.

Thank you for all of your assistance, you’ve been fantastic with all my queries and changes. You are an asset to JTB – I hope they appreciate you!

You could sure show some travel agents how it should be done!

Take care.


Thursday, February 17th, 2011

Dear Lily
A belated thank you!
Our ski holiday went very well: accommodation great, snow great, transport great regards

I just wanted to say thank you

Wednesday, February 16th, 2011


I just wanted to say thank you for making our initial booking for our trip to Japan. We had a wonderful time and will definitely ski in Shiga Kogen again. The Sunroute was a great venue and I would highly recommend it for first time travellers to Japan. They always had someone available to help with English and their setup for meals was ideal for anyone who was unsure of Japanese food. They offered both Japanese and western style food in a cafeteria setup for breakfast and dinner.

thanks again,


Every time we would book with JTB

Monday, February 14th, 2011
Dear Lily;

Thanks for your help with our recent trip to Japan. We had a good time there….and plenty of walking. I will quickly ring you to say thank you and to also say next time and every time we would book with JTB.

Regards Chris and Rita.

A quick hotel report.
Hotel Nikko Narita.
Bus at the airport across the road…ready and waiting. Great…good breakfast…no noise…7 Eleven down the road 200 metres.

Shinyokohama Kokusai Hotel
My choice…good location for Shinkansen. But!!!!! They do not turn off the heating.
Totally stupid. That forces you to open the window to let in fresh air. Leaving you with outside traffic noise. Breakfast voucher…is enough to get you going.
Can’t recommend it because of the heating.

Royal Park Inn Nagoya
What a lovely hotel…which will be demolished next year. Nice room…bigger….older style. Heating is left on in Winter….but it is not connected until you turn it on.. Relief…nice and cool. Drink voucher supplied….a nice touch. Nice and civilised in the lounge. And a good variety of drinks ( non alchoholic ) We paid for breakfast…1650 yen….but very good 4 the price.
Good selection….lovely Danish pastries. A great hotel.Fairly close to the station.
And they allowed us to leave our bags in the foyer without charge until 1.30…while we visited Nagoya Castle. I did offer to pay a fee but they said no.

Cross Hotel Osaka
Great. Beautiful upgraded room with a special Japanese shower and bath. Around the corner is the Shinsaibashi arcade. Breakfast reduced to 1300 yen…and we were happy enough.

Everything just works in Japan…but homework helps.
Thank you for the good plane seats both ways.

Chris and Rita.

Thanks for your efforts

Monday, February 14th, 2011
The Japan Ski trip was excellent. Great powder days ….. better than Whistler or Aspen and Vail (our previous ski trips).

No issues with the bookings and tour arrangements…. all went better than expected.

We preferred Niseko to Rusutsu. Niseko had more of a ski village feel / atmosphere.
The snow was good to excellent. The Kogen Hotel was very convenient to all facilities as well as being ski in / ski out location. Rusutsu Resort North South Wing had good facilities and the skiing was excellent … great powder days however the resort had a shopping mall feel.

Thanks for your efforts with our bookings it was appreciated. I look forward to giving you further business in the future.

Jim & David

We enjoyed your recommendations

Wednesday, February 9th, 2011
Hi Clem,

Just a short note to thank you for your assistance in organising our holiday in Japan. We had a brilliant time and we enjoyed your recommendations and the places you booked for us. Your advice was spot on.

Thank you also for taking the trouble to ring me in relation to the accomodation issue in Kyoto.

I shall recommend you and your company to any friends I have who are going to Japan



Thank you for your effort

Wednesday, February 2nd, 2011


All went well and we really enjoyed it. Snow in Canada wasn’t as good as normal. However, Niseko made up for it. Plenty of snow, and clear days (or part days). Perfect weather.

JAL was very good as usual, and the Hilton was very good. We will definitely go back to Niseko and stay at the Hilton. It seems to be in a quieter area than Hirafu, and access to the gondola was just outside. The chair lifts and buses in Niseko were good and we were able to get around with ease. We’re already thinking about going to Japan next year. Everyone always seems to be polite and we can get around easily (even though we only know a couple of words of Japanese). Just need to get over coming back to the heat and humidity.

Thank you for your efforts, I know I changed it a couple of times, but, all worked in well, and there were no problems with connections. I’ll probably leave it until a bit later this year to book, so we don’t change our minds. But we’re thinking of only going to Japan in 2012, and going back to Hakuba and then up to Niseko. But it’s only February, so we have plenty of time to think.

Thank you again.

Kind Regards


I never would have found it without your help.

Wednesday, February 2nd, 2011
Dear Clem

An update to say a huge thank you.

The trip has gone really well, thank you to all your hard work.
Unfortunately it is nearly over.

I have enjoyed everything very much and am happy to update you further after your return from your trip. I have also today, thanks to your hard work in finding it for me and your detailed instructions, found Kiddyland in Osaka, and spent up on Snoopy stuff. I never would have found it without your help.

I will send the photos to you on a disc after your return.

I have to start thinking about my next trip!

best wishes