I am writing to let you know how happy my wife and I are with JTB and especially Yuichi Tamura. We have worked with Yuichi and JTB for the last couple of overseas holidays and have always been impressed with his professionalism and responsiveness and that of JTB.
We leave tomorrow for our annual Europe and Japan holiday and Yuichi has been especially flexible given the tragic events in Japan. We look forward to using JTB and working with Yuichi for many years to come. It is not often excellent service is provided nowadays but we have always experienced this with Yuichi.