We had a wonderful trip to Appi Kogen. The hotel, skiing and everything else was great. We are now planning for next year. Thank you for looking after my friend Sarah and her father (they have just been to Niseko and really enjoyed it).
Your colleague, Ryoko at Narita Airport gave us such wonderful treatment when we missed our flight to Beijing during the BIG snow storm at Narita. Her help was invaluable and her patience and assistance was beyond what we expected from Japan Travel. We made it to Beijing eventually on the Sunday night and enjoyed the trip to China. Please pass on to your boss and her boss just what a wonderful, helpful person she was who looked after us and made the night in the airport seem not too bad.
I will be in touch once we have decided whether we are going to Rusitsu or Niseko and when!
Once again the trip was most enjoyable.
Kind regards, Linda