There is system maintenance scheduled for the JR system in Japan,
purchase of JR Pass tickets in our offices will not be available on
Wednesday the 22nd of August, 11am - 12pm noon Australia time.
(Online bookings will still be available during this time-window)

JR Kansai Area Pass


JR Kansai Area Pass

1 DAY

2 DAYS

3 DAYS

4 DAYS

Japan Rail Kansai Area Pass

JR Kansai Area Rail Pass covered Kansai International Airport, Kyoto, Osaka, Nara, Kobe and Himeji. If visitors travel within those cities, this is the only pass you needed. Please get unlimited rides on the non-reserved seats on the Kansai-Airport Express, “HARUKA”, and Rapid Service as well as local trains from Kansai Airport to each cities. From March, 2015 the area is to expand to Wakayama, Shiga, Tsuruga and Iga-Ueno!

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. 
  • The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass. 
  • JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice).
    • To exchange date of the pass, once the pass has been obtained, can no longer be changed.
    • JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):
    • Kyoto Station Ticket Office, daily from 5:30AM to 11PM
    • Shin-Osaka Station East Ticket Plaza Office, daily from 5:30AM to 11:30PM
    • Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
    • Sannomiya Station Tickets Office, daily from 5:30AM to 11PM
    • Okayama Station Ticket Office, daily from 5AM to 11:30PM
    • Wakayama Station Ticket Office, daily from 5AM to 11PM
    • Toyooka Station Ticket Office, 5:20AM to 11PM
    • Kinosaki-onsen Station Ticket Office, daily from 5:45AM to 10:50PM

RAIL PASS VALIDITY

  • The valid period of these passes are 1, 2, 3, 4 day consecutive days.   
  • After exchange in Japan, the starting date written on the Rail Pass cannot be changed.
  • The lines include in the pass:
    • Kansai Airport Express Haruka
    • Nara line
    • JR Kyoto line
    • Gakkentoshi line
    • Yamatoji line
    • JR-Tozai line
    • Osaka Higashi line
    • The Osaka Loop Line
    • JR-Yumesaki line
    • Hanwa line
    • JR-Kobe line
  • The pass is valid from Kansai Airport, Kyoto and Nara in the East to Himeji in the West.

SEAT RESERVATIONS

  • You cannot make seat reservations until you have exchanged the Pass in Japan.
  • With the Pass, no additional fee is required when reserving seats.
  • Shinkansen Bullet Trains are not included in the Pass.
  • Non-reserved Ordinary class cars can be accessed freely.
  • In order to travel in first class (Green cars) you will have to pay additional fees.
  • To access the platforms, show your pass to the JR West staff located at the platform gates.
  • To reserve a seat, ask the JR West staff at the ticket office.
  • It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

JR Kansai Wide Area Pass


JR Kansai Wide Area Pass

5 DAYS

This Kansai Wide area pass covers a much bigger area than other Kansai area pass. This pass is a popular pass for foreign travellers who want to travel outside Kansai, which include Kinosaki Onsen, Shirahama, Kurashiki, and Okayama area. You can get unlimited rides on non-reserved seats on the Sanyo Shinkansen (Including the Nozomi and Mizuho, between Shin-Osaka and Okayama), Limited Express trains, Rapid Service and local trains from Kansai Airport. *Not valid on the Tokaido Shinkansen (not valid on the Shinkansen between the Shin-Osaka and Kyoto).

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. 
  • The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass. 

RAIL PASS VALIDITY

  • Valid for 5 consecutive days after exchange in Japan. 
  • Valid trains are:
    • – Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Shin-Osaka⇔Okayama)
    • – Non-reserved seats on Express Trains ‘HARUKA, KUROSHIO, THUNDERBIRD, KOUNOTORI, SUPER HAKUTO (Kyoto⇔Kamigori) etc.’
    • – Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
  • These trains below cannot be used:
    • – Bullet Train “TOKAIDO SHINKANSEN” (Shin-Osaka⇔Tokyo)
    • – Bullet Train “SANYO SHINKANSEN” (Okayama⇔Hakata)
    • – Bullet Train “KYUSHU SHINKANSEN” (Hakata⇔Kagoshima-Chuo)

SEAT RESERVATIONS

  • You cannot make seat reservations until you have exchanged the Pass in Japan.
  • Shinkansen Bullet Trains are not included in the Pass.
  • Non-reserved Ordinary class cars can be accessed freely.
  • In order to travel in first class (Green cars) you will have to pay additional fees.
  • To access the platforms, show your pass to the JR West staff located at the platform gates.
  • To reserve a seat, ask the JR West staff at the ticket office.
  • It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

JR West Hokuriku Area Pass


JR West Hokuriku Area Pass

4 DAYS

The JR Hokuriku Area Pass is a rail pass for exclusive use by foreign tourists. It provides pass holders with four consecutive days of unlimited travel on designated JR train lines (including unreserved seats on limited express trains) in the Hokuriku Region. It can be a good pass for exploring the area around Kanazawa, Kaga Onsen, Fukui and other attractions in the region.

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

• The validity period of the pass is 4 days consecutive from the first date the pass is used.
• Four consecutive days of unlimited travel on designated JR train lines (including unreserved seats on limited express trains) in the Hokuriku Region. It can be a good pass for exploring the area around Kanazawa, Kaga Onsen, Fukui and other attractions in the region.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

JR West Kansai Hokuriku Area Pass


JR West Kansai Hokuriku Area Pass

7 DAYS

Get unlimited rides on the non-reserved seats on Hokuriku Shinkansen bullet train, limited express trains, rapid services and local trains between Kansai Airport to the Hokuriku area, in addition to the Kansai area.

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.    
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. 
  • Exchange locations:
    Toyama, Shin-Takaoka, Kanazawa, Komatsu, Fukui, Tsuruga, Kyoto, Shin-Osaka, Osaka, Sannomiya, Kansai-airport, Nara, Wakayama, Toyooka, Kinosaki-Onsen, Fukuchiyama, Nishi-Maizuru, Higashi-Maizuru, Okayama

RAIL PASS VALIDITY

  • Valid for 7 consecutive days beginning from the first date the pass is used.
  • Valid trains:
    • – Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Shin-Osaka⇔Okayama)
    • – Non-reserved seats on Bullet Train “HOKURIKU SHINKANSEN” (Kanazawa ⇔ Joetsu-Myoko)
    • – Non-reserved seats on Express Trains ‘HARUKA,THUNDERBIRD,KUROSHIO,KOUNOTORI,SUPER HAKUTO(Kyoto⇔Kamigori) etc.’
    • – Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
  • Cannot be used on:
    • – Bullet Train “HOKURIKU SHINKANSEN” (Joetsu-Myoko⇔Tokyo)
    • – Bullet Train “TOKAIDO SHINKANSEN” (Shin-Osaka⇔Tokyo)
    • – Bullet Train “SANYO SHINKANSEN” (Okayama⇔Hakata)
    • – Not valid for the IR Ishikawa Railway or the Ainokaze Toyama Railway.
      • * As a special exception, the pass can be used for the Himi, Johana, or Nanao lines only if the pass-holder does not alight from the IR Ishikawa Railway (Kanazawa⇔Tsubata) or the Ainokaze Toyama Railway (Takaoka⇔Toyama).
        Limited express trains can be used on the IR Ishikawa Railway (Kanazawa⇔Tsubata). 
        If using the Ainokaze Liner rapid service on the Ainokaze Toyama Railway, a separate “liner fare” is required.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

 

JR West Hiroshima Yamaguchi Area Pass


JR West Hiroshima Yamaguchi Area Pass

5 DAYS

Get unlimited rides from Hakata to Yamaguchi and Hiroshima on the Sanyo Shinkansen bullet train (between Hakata and Mihara), non-reserved seats on the limited express trains, rapid services, local trains, and the JR-West Miyajima ferry.

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

The validity period of the pass is 5 days consecutive from the first date the pass is used. 

  • Valid trains:
    • – Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Mihara <-> Hakata)
    • – Non-reserved seats on Express Trains
    • – Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
    • – JR WEST MIYAJIMA FERRY (Miyajimaguchi <-> Miyajima)
  • Trains that cannot be used
    • – Bullet Train “SANYO SHINKANSEN” (Mihara <-> Shin-Osaka)
    • – Bullet Train “TOKAIDO SHINKANSEN” (Shin-Osaka <-> Tokyo)
    • – Bullet Train “KYUSHU SHINKANSEN” (Hakata <-> Kagoshima-Chuo)

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

 

JR West Kansai Hiroshima Area Pass


JR West Kansai Hiroshima Area Pass

5 DAYS

Get unlimited rides on the Sanyo Shinkansen between Shin-Osaka and Hiroshima, the limited express trains, rapid services, local trains with non-reserved seats and the JR-West Miyajima ferry from Kansai Airport to Hiroshima, Okayama and Takamatsu, in addition to the Kansai area.  

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

  • The validity period of the pass is 5 days consecutive from the first date the pass is used. 
  • Valid trains:
    • Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Shin-Osaka <-> Hiroshima)
    • Non-reserved seats on Express Trains ‘HARUKA, KUROSHIO, THUNDERBIRD, KOUNOTORI, SUPER HAKUTO (Kyoto <-> Kamigori) etc.’
    • Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
    • JR WEST MIYAJIMA FERRY (Miyajimaguchi <-> Miyajima)
  • Cannot be used on:
    • Bullet Train “SANYO SHINKANSEN” (Hiroshima <-> Hakata)
    • Bullet Train “TOKAIDO SHINKANSEN” (Shin-Osaka <-> Tokyo)
    • Bullet Train “KYUSYU SHINKANSEN” (Hakata <-> Kagoshima-Chuo)

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

JR West Setouchi Area Pass


JR West Setouchi Area Pass

5 DAYS

Looking to tour the Setouchi area? The redesigned Setouchi area pass is your ultimate ticket! 

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

  • The validity period of the pass is 5 days consecutive from the first date the pass is used. 

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

JR West Sanin Okayama Area Pass


JR West Sanin Okayama Area Pass

4 DAYS

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

  • The validity period of the pass is 4 days consecutive from the first date the pass is used. 
  • Valid trains:
    • Non-reserved seats on Express Trains ‘YAKUMO,SUPER HAKUTO (INCL.Kamigori <-> Chizu) etc.’
    • Rapid Services, and Local trains on JR-WEST Conventional lines
  • Cannot be used on:
    • Bullet Train “SANYO SHINKANSEN” (Shin-Osaka <-> Hakata)

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

JR West Sanyo Sanin Area Pass


JR West Sanyo-San'in Area Pass

7 DAYS

Get unlimited rides on the Sanyo Shinkansen bullet train between Shin-Osaka and Hakata, the limited express trains, rapid services, local trains (including Chizu Express line) and the JR-West Miyajima ferry from Kansai Airport to Sanyo San’in – 5 prefectures in Chugoku – and Takamatsu, in addition to the Kansai area.

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

  • The validity period of the pass is 7 days consecutive from the first date the pass is used. 
  • Valid trains:
    • Reserved seats on SANYO SHINKANSEN (Shin-Osaka <-> Hakata)
    • The Limited EXPRESS ‘HARUKA, KUROSHIO, THUNDERBIRD, KOUNOTORI, YAKUMO, SUPER HAKUTO (INCL.Kamigori <-> Chizu) etc.’
    • Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
    • JR WEST MIYAJIMA FERRY (Miyajimaguchi <-> Miyajima)
  • Cannot be used on:
    • Bullet Train “TOKAIDO SHINKANSEN” (Shin-Osaka <-> Tokyo)
    • Bullet Train “KYUSHU SHINKANSEN” (Hakata <-> Kagoshima-Chuo)

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

 

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Okayama Hiroshima Yamaguchi Area Pass

5 DAYS

Please read the terms and conditions below before purchasing!

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-

  • JTB Sydney Office:
    Level 18, 456 Kent Street (Town Hall House)
  • JTB Melbourne Office: 
    Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan.

RAIL PASS VALIDITY

  • Okayama-Hiroshima-Yamaguchi Area Pass is valid for unlimited travel in the valid area on the map
  • Valid trains are below;
    • Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Okayama⇔Hakata)
    • Non-reserved seats on Express Trains
    • Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
    • JR WEST MIYAJIMA FERRY (Miyajimaguchi⇔Miyajima)
    • Unlimited rides on Chugoku JR route buses.
    • Usable at “EKIRIN” rent-a-cycle shops within the pass’s usage area.
  • These trains below cannot be used:-
    • Bullet Train “SANYO SHINKANSEN” (Shin-Osaka⇔Okayama)
    • Not usable on conventional lines on Kyushu Island.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Sanyo-san'in Northern Kyushu

7 DAYS

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.  *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box and PARCEL COLLECT/ PARCEL LOCKER address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-

  • JTB Sydney Office:
    Level 18, 456 Kent Street (Town Hall House)
  • JTB Melbourne Office: 
    Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing Australia within 7 days you are not able to order passes online. Please call us on 1300 739 330 to discuss the best option.
  • Any orders purchased directly over the counter will attract a $10 fee per pass. 

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travelers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. 

RAIL PASS VALIDITY

  • Reserved and non-reserved seats for all Shinkansen (Mizuho, Sakura and Tsubame) within the designated covered area. *The pass cannot be used for the portion between Hakata and Kokura.
  • Reserved and non-reserved seats for all limited express trains within the designated covered area.
  • Local trains within the designated covered area.
  • Use of Green Car (superior class) is allowed but subject to an additional charge. 
  • For full conditions, please visit the official JR site: http://www.jrkyushu.co.jp/english/railpass/railpass.html

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Other Rail Passes