There is an upcoming scheduled JR Pass System Server Maintenance - 12 noon till 1pm, on Wed. 27th November, Sydney Time
This only affects walk-in customers
Online bookings will not be affected.

Exchange Order Purchase & Delivery Details

jr-pass-banner

JTB Sydney Office – local pickup unavailable 

  • TOLL EXPRESS MAIL

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $8.50. Please note Toll Express Mail cannot be delivered to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.
    Toll DX Express Mail does not have a signature on delivery option
    Toll Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Toll DX Express Mail option.

  • TOLL COURIER

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $21. Please note couriers cannot deliver to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.

JTB Melbourne Office – local pickup unavailable 

  • TOLL EXPRESS MAIL 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $8.50. Please note Toll Express Mail cannot be delivered to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.
    Toll DX Express Mail does not have a signature on delivery option
    Toll Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Toll DX Express Mail option.

  • TOLL COURIER 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $21. Please note couriers cannot deliver to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.

     

JTB Cairns Office – local pickup unavailable 

  • TOLL EXPRESS MAIL 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $8.50. Please note Toll Express Mail cannot be delivered to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.
    Toll DX Express Mail does not have a signature on delivery option
    Toll Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Toll DX Express Mail option.

  • TOLL COURIER 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $21. Please note couriers cannot deliver to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.

  •  PURCHASE DIRECTLY AT CAIRNS OFFICE

    If you are in Cairns and would like to purchase a rail pass, please visiting the office directly and purchasing over the counter. Cairns office can be issue National JR pass only.

    JTB Cairns  Office
    Opening Hours: 09:00am – 4:00pm (Monday – Sunday)
    Phone: 07-4052-5883
    Ground Floor, 17 Spence Street, Cairns QLD 4870

JTB Gold Coast Office – local pickup unavailable 

  • TOLL EXPRESS MAIL 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $8.50. Please note Toll Express Mail cannot be delivered to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.
    Toll DX Express Mail does not have a signature on delivery option
    Toll Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Toll DX Express Mail option.

  • TOLL COURIER 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $21. Please note couriers cannot deliver to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.

  • PURCHASE DIRECTLY AT GOLD COAST OFFICE

    If you are in Gold Coast and would like to purchase a rail pass, please visiting the office directly and purchasing over the counter. Gold Coast office can be issue National JR pass only.

    JTB Gold Coast Office
    Opening Hours: 10:00am – 4:00pm (Monday – Sunday)
    Phone: 07-5592-9490
    Ground Floor, 3191 Surfers Paradise Boulevard, Gold Coast QLD 4217 

JTB Perth Office

  • TOLL EXPRESS MAIL

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $8.50. Please note Toll Express Mail cannot be delivered to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.
    Toll DX Express Mail does not have a signature on delivery option
    Toll Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Toll DX Express Mail option.

  • TOLL COURIER 

    JR Pass Exchange Order may take up to 3 working days to be delivered. There is a postage fee of $21. Please note couriers cannot deliver to a PO box and PARCEL COLLECT/ PARCEL LOCKER address. Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.

  • PURCHASE DIRECTLY AT PERTH OFFICE

    If you are in Perth and would like to purchase a rail pass, please visiting the office directly and purchasing over the counter. Perth office can be issue National JR pass only.

    JTB Perth Office (Australian Tourlink)
    Opening Hours: 9:00am – 1:00pm (Closed 1:00-2:00pm) 2:00pm -5:00pm (Monday – Friday)
    Phone: 08-9221-9033
    Ground Floor, 154A/22 St Georges Terrace, Perth 6000

Japan Rail Passes