Hi Olivia, Just thought I would say a quick thank you for all your efforts and great customer service in correcting our J-Rail booking mistake. We have received the correct tickets and the been credited the difference. And now we are just looking forward to our trip! Thanks again and best wishes, Thomas

November 2016

Hi Sakura Fiona has a very important client she needs an urgent quote for as they are meeting tonight. I recommended that she contact you, as you have been great and prepared a perfect itinerary for my VIP clients recently. (They loved their trip thank you!) Thanks Sakura Margy

November 2016

Hey Clements , My clients got this off the tour guide and were wrapped to here from her . Just wanted you to know they appreciated this and thought she was a really great guide . Maybe relate this back to your ground staff in Japan as she is an asset to your business . It was nice she was thinking about them even after their trip together as my clients were elderly this meant a lot to them . Cheers Kylee

November 2016

Hi Anne, Peter and I had an amazing time in Japan. It was nothing like what we expected and we were so surprised by so many things. The food was amazing, as was the experience in the Ryocan’s. We were so pleased with everywhere we went and the amount of time we stayed in each place. Tsbaki was excellent and a destination for you to consider sending others. It was beautiful. I’d love to come down and share some stories with you. Thanks for enquiring and i’ll drop in very soon. Regards, Bev

November 2016

Hello we have returned from our holiday in Japan and Asia tour. We would like to commend our tour leader Mayumi Okubo for making our Mt Fuji Tour so enjoyable. Her knowledge and commentary was wonderful. Your coach was by far the most clean and comfortable on our visit to Japan. We will recommend your service to our friends. Kind Regards, David & Gail

November 2016

Good Morning Kareem Great to hear from you as always, I hope you are you so so well and had a cracking weekend! Matey, the Smith’s loved their experience, it was truly just wonderful. The itinerary was perfect, accommodation great, sights wonderful and JTB couldn’t be any better. Thanks again for your help, its greatly appreciated. I quizzed for negatives and there was none except the long flights…. you and I cannot change that I am afraid :) Have a great week, I hope its a very successful one :) Yours in Travel Dane

Hi Chris, Thanks for this. I have just managed to call them. Apparently they are already in the park (very keen :)!! And have been able to purchase some Express passes there. Thanks again, By the way they are having an amazing time! Thanks for all of your help with this one. Kind regards, Karen

November 2016

I would like to send a big thank you to Suzuka, who has been endlessly patient with my many questions and alterations. I look forward to our trip next year and the aspects that your company will be providing to us thanks to Suzuka’s help and advice. My partner is very excited to have a private tour of Kyoto’s interests, it’s something he has always wanted. So far nothing but great things to say about JTB.

Gday Koyomi Just a brief note to thank you for a fantastic Japan tour. We enjoyed it immensely. Our host and tour escort Mr Eiji Kawakami was excellent in his care and knowledge. We will certainly recommend it to our friends. Thank you for looking after the finer details of our booking. It is appreciated. Graham and Johanna Hughes

October 2016

Thank you so much for sending this through!  I had an incredible time in Japan! I absolutely LOVED Japan. It really took me by surprise! I really didn’t anticipate to love it as much as I had, truth be told. I can see why you visit so often!  Excellent – thank you so much for this tip! (This is why you are our Japan Go-To Guy). Haha.  Oh, you are such a sweetheart!  Thank you Chris. I feel it makes my job easier, not to mention your job easier! (I hope at least) I am very A-Type in my life and work and just can’t help but set things out this way – there’s no other way for me! Haha. (Sometimes it’s a curse – you should see my client Itineraries. I spend HOURS on them!) But, I’d rather be as thorough and as helpful as possible. I feel like this is what all Travel Agents should provide their customers with.  I will send this through to my client and advise if they wish to go ahead.  Have a lovely afternoon Chris!  PS. Take me back! LOL. Warmest Regards, STEFANIA

October 2016

Hi Kareem! Michael just came in, he said he had an awesome time, the guide was really good and it was very well coordinated. He works at the Botanical Gardens here in Darwin and the guide was careful to point any gardens or points of interest to him, and he’s keen to go back again next year, perhaps at a different time so he can see a different season. He was very happy with everything. So good feedback overall :) Happy Saturday! Ella

October 2016

Hi Miyuki We returned home yesterday after a fabulous trip to Japan. Your planning & directions provided to us were fantastic & everything went really smoothly & on time. We really appreciated all your expertise & assistance which only added to the enjoyment of our trip. You are very good at your job & we will definitely like to return to Japan sometime soon. Kind regards Pamela & Charles

October 2016

Hi Mende, I just wanted to thank you so much for putting together this wonderful itinerary for my son & I. We returned from our trip on Tuesday and due to your organisation we had a fantastic time! The accommodation was great, the trip to Mt Fuji was awesome & we had a amazing time at Universal Studios! Thanks again for all of your assistance with this, it was very much appreciated. Cheers, Leesha & Matthew

October 2016

Hi Kareem Thank-you for your prompt response, Japan is not my strong suit and getting this helpful information was fantastic! Enjoy the rest of your day Regards Dana

Dear Koyomi, I just wanted to drop you a note to tell you that both tours you organised for us were fantastic. We particularly like the bicycle adventure in Kyoto! A great way to discover this wonderful city. I would highly recommend it! Kind regards, Maureen