Archive for September, 2014

Thanks for suggestion.

Tuesday, September 23rd, 2014
Thank you Mende for all your suggestions. I had a wonderful trip! I hope you enjoyed Korea? Was it what you expected? Kind regards JULIA

Fantastic Tokyo Guides

Tuesday, September 23rd, 2014
Atsu, I have just had a half hour conversation for Lorraine and Lorraine. They absolutely loved their time in Japan. They cannot praise the guides on the tour enough. They were kept up to date with what was happening, where to meet the guide at the end of the train ride and what would then happen. Everything went like clockwork. They were hoping to be able to thank the guide that met them in Tokyo at the end of the tour, however, she was assisting another couple to another car when their driver started them on their way to their hotel. Thank you for your assistance with putting this vacation together. Guy

Olivia, you ROCK!

Thursday, September 18th, 2014
To those who matter at JTB Melbourne: Olivia Burke is legend: her assistance and care for our upcoming trip in March-April 2015 is exceptional: above and beyond any other agent encountered. Olivia epitomises customer service. Olivia: you ROCK! Felicity

Great personal service – the reason why we don't use online

Wednesday, September 10th, 2014
Hi Olivia, Many thanks for all the work you are doing for us. It is very much appreciated. Thanks also for your work on our accommodation issues. As JTB, we are sure you would know a lot more about what is available than what we can glean from web-sites ourselves. Kind regards Paul and Rita