Thanks for getting in touch and we appreciate everything you did for us in preparation for a wonderful tour.
This tour was possibly the best we have had yet and the students were one of the best groups we have taken in regard to their behaviour and willingness immerse themselves in the Japanese culture.
The highlights were the baseball at Koshien, The Harry Potter section at Universal( which we recommend getting in as early as possible in the morning to see as we left it till 1:30 and it was packed), The accommodation and breakfasts on this tour were the best we have ever had, especially the Prince in Tokyo where we had the fantastic view of Tokyo tower from our rooms and that wonderful central location.
Ghibli museum was ok but I am not sure if we will include it again as not exactly as we anticipated in regard to the characters and layout inside. More exciting for those students interested in animation as a career.
Qantas flights were absolutely packed this trip with many other school groups and this trip the planes were old and tired which is not particularly what we expected. Things like my seat both ways unable to lock in the upright position. A students tv screen falling out mid-flight and being taped back in. And inflight service not as good as I remember in the past with meal options limited in quantity. In contrast other groups who flew Virgin on this tour were very happy with their trip. ( Beign a Qantas frequent flyer this is difficult for me to admit)
The Owl café in Osaka was also a particular highlight for the students especially after the Harry Potter experience.
Thanks again for all of your assistance in getting us safely there and back and we definitely felt at ease and confident that everything that you booked was secure and just having the JTB brand behind the bookings made a big difference on this tour.
Thanks again and look forward to dealing with you again in the future.