Good morning, Aude
> I would like to relate a very pleasant experience we had during a tour
> organised by your company.
> On Saturday 1st June we were on a tour of Tokyo and our guide ( Yoko
> san) provided us with a fantastic day. We came away with a far better
> understanding of both the Japanese people and their culture.
> At the end of the tour we had to catch a train back to our hotel from
> the busiest railway station in the world. Without us asking she walked
> with us to the station, helped us buy the tickets and then showed us
> to the correct platform. This was truly above and beyond the “call of
> duty “ This made a great day even better and removed any stress of
> trying to battle our way through the throng of people.
> Your company should be very proud to have such a great employee and if
> you could pass on our thanks for her great effort it would be much
> Kind Regards
> Ian and Chris