I wanted to express my thanks for your efficient and professional service.
I was anxious when I placed the order for the Japan Rail Pass but you have eased my worries exceeded my expectations. Thank you again for the wonderful service.
This is my second experience purchasing JR passes from JTB but because of personnel like you I will always procure JR passes and other products from JTB.
Please pass this email onto your management so they know the value you bring to the business. Thanks again!