GHIBLI MUSEUM ENTRANCE TICKET

Ghibli Museum temporarily closed

Mitaka, Tokyo

Visit Hayao Miyazaki’s Animation World – Ghibli Museum is one of the most popular tourist attractions in Japan. It’s also one of the most difficult to obtain tickets! JTB is the only company in Australia that’s authorised to sell tickets to the Ghibli Museum. A must-see for anyone who is a fan of Japanese animation, cinema history and Japanese culture.

Next Sale Date:

• Ticket requests can only be made three months in advance!
  The Ghibli museum only release a certain amount of tickets (if any) to JTB Australia each month in which we have no control over the allocated amount provided by the Museum. Thank you for your understanding. 
• July 2020 entry tickets will be available for request from this page : Date T.B.A.   
  09:30 of 14 April 2020 (Tuesday) . Please note that the number of tickets released from the Ghibli Museum to JTB is not known and therefore we cannot guarantee you securing a ticket at that time. The request you make online will be strictly on a request bases only. Purchase can not be made over the phone.
• The ticket is valid for entry at any time between 10:00 ~ 17:30  on the nominated date.
• Please note that re-entry after leaving the museum is not permitted

Current Ticket Availability: (as of 20 Mar 20)

Closed Dates:

• The Museum is closed every Tuesday, except on these Tuesdays: 
  2020: 11 February, 05 May, 22 September, 03 November

• Tickets for 01 and 04 October 2020 are only available to residents of Mitaka city and other neighboring cities.
• The Museum is also closed at Year-end and for New Year’s Holidays and periodic maintenance:
  Periodic Maintenance 1: 19 May 2020 through 29 May 2020
  Periodic Maintenance 2: 09 November 2020 through 20 November 2020
  Year-end and New Year Holidays: 28 December 2020 through 02 January 2021
• Schedule is subject to change without notice

Ticket Conditions:

• Names as per passports must be entered when the ticket request is made. 
• Only 1 booking request can be made per party. Multiple requests will result in being charged for each request.  
• Tickets are strictly non changeable & non refundable.
• Name changes are not allowed once the request has been made. 
• JTB takes no responsibility for lost or stolen tickets. 
• The Ghibli ticket is a physical ticket that is stamped by JTB and entry is only accepted with the original ticket. The Ghibli Museum will not accept a copy of the ticket or mobile devise proof.
• You must show your passport with your ticket when you enter the museum.
• The ticket is valid for entry at any time between 10:00 ~ 17:30 on the nominated date. Please note that re-entry after leaving the museum is not permitted
• Japanese passport holders are not eligible to purchase these tickets – 
  the exception is if you are a Japanese national with Australian permanent residency
  (You must show both passport and permanent residency visa at the gate – a soft copy will not be accepted)
  If you are a dual citizen, you can present your Australian passport at the time of museum entry. 
• Price includes JTB handling fee
• Ghibli Museum tickets purchased over the counter in our office will also include a $10 office-processing fee

How To Request Online:

• Ticket requests can only be made three months in advance (on the first day of the month). For example an entrance date request for the 25th May can be made from the 01st February.
• Nominate the date you wish to enter the museum. When you request your ticket online, it’s on request base only. You will receive an order summary by email. Your credit card details will be taken as a pre-authorisation only. You will be contacted by a JTB staff member by email or phone within 1-2 business days of ordering online. Only then if your ticket is confirmed will your card by charged. 
• If confirmed, a physical ticket needs to be delivered to your residential street address before you depart Australia.
• The Ghibli ticket is a physical ticket that is stamped by JTB and entry is only accepted with the original ticket. The Ghibli Museum will not accept a copy of the ticket or mobile devise proof.
• Please make sure you enter your full name as per passport. 

Museum Opening Hours & Location:

• 10:00am-18:00pm (Tickets allow entry to the museum at any time on the confirmed date)
• Straw Hat Cafe opens from 11:00-19:00, however customers are not permitted to enter after 18:00
• Address: 1-1-83 Simorenjaku, Mitaka-shi, Tokyo, Japan
• To Mitaka station, take the JR Chuo train line, approximately 20 minutes from Shinjuku station. From Mitaka South Exit, approximately 15 minutes walk along the Tamagawa Josui ‘Waterworks’ to the museum. A community bus is also in operation from Mitaka Station to the Museum. Bus charge will apply.  

If you are a Travel Agent: 

• Please email agent enquiries to melres.au@jtbap.com