Hokkaido Rail Pass

The stunning Lake Toya in HokkaidoThe Hokkaido Rail Pass allows you to travel by (JR) train in Hokkaido – Japan’s stunning northern island.  Hokkaido is home to world-class ski resorts, beautiful natural scenery and amazing experiences.

Please make sure to read the terms and conditions below.

Choose Your JR Hokkaido Pass & Book Today


    Change Details


Terms and Conditions

  • Above mentioned price includes handling charge.
  • After issue tickets are non refundable and non changeable.



  • JR Passes cannot be delivered to PO boxes.  Street address only in Australia.
  • Delivery and handling fee charge to be added ($7.00 for DX mail, or $20.00 courier with delivery signature required). (Please Note: Period of 21st December – 3rd January courier is not available and you may expect some delay for DX mail during this period.) 
  • Courier requires a signature upon delivery. Please provide an address where you will be during normal office hours. If unable to sign for a delivery, please select a DX Mail Option or a pick up.
  • We highly recommend the use of a courier. 
  • JTB is not liable for lost or misplaced passes. 
  • If you are ordering only JR East Passes, please select the Pick-up option. The passes will be emailed to you as electronic vouchers. (JR East Pass only)


If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods. 

If you are a Japanese national living in a foreign country: 
Australian residents travelling on a Japanese passport are not allowed to purchase JR Hokkaido pass.


  • Persons meeting conditions a or b above are required to fax us a copy of a) permanent resident visa or b) marriage certificate. (Fax Number: Sydney Office 02-9510 9479 / Melbourne Office 03-8623-0010).  These documents also need to be produced at the time of exchange in Japan. (if unsure, please contact us on 1300-739-330)
  • Australian residents travelling on a Japanese passport are not allowed to purchase JR Hokkaido, East, West or All Shikoku Rail passes.
  • In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

Hokkaido Rail Pass Exchange office

·Sapporo Station West Ticket Gate JR Information Desk 8:30 – 19:00
·New Chitose Airport Station JR Information Desk 8:30 – 19:00
·Noboribetsu Station 7:10~19:30
·Twinkle Plaza Hakodate Branch (Hakodate Sta.) 10:00 – 18:00
·Twinkle Plaza Asahikawa Branch (Asahikawa Sta. ) 9:30 – 17:30
·Twinkle Plaza Obihiro Branch (Obihiro Sta. )9:00 -17:00
·Twinkle Plaza Kushiro Branch (Kushiro Sta.) 10:00 – 18:00
·Twinkle Plaza Abashiri Branch (Abashiri Sta).9:30- 17:00 (Closed Sat., Sun., and Hol)
·Abashiri Station 5:50- 22:30