What can I do with an unused Japan Rail Pass?

If you never swap your Exchange Order for the Japan Rail pass then you can apply for a refund.  To do this we’ll need the original pass you purchased sent back to the JTB office so that your request for a refund can be processed. You have one year from the date of issue to do so.

We charge a AUD$110 non-refundable deposit and an additional 20% handling fee. This deposit will be held for 12 months for future travel. If you paid a credit card surcharge when you initially booked the pass then this is also non-refundable.

Get your Japan Rail Pass today.

Have another question?  Visit our Japan Rail Pass FAQ page or contact us for a conversation.