JR Pass Exchange Order Cairns Collection

If you live in Cairns then there are two options for you to receive your Japan Rail Pass and a third option that involves purchasing in person.

  • DX mail – Your JR Pass Exchange Order may take up to 5 working days (please make allowances for this).There is a postage and handling fee of $7. Please note the DX mail can not be delivered to a PO Box.
  • Courier – Your JR Pass Exchange Order may take up to 2-3 working days. There is a postage and handling fee of $20. Please note the couriers can not deliver to a PO Box.
    Courier requires a signature upon delivery. Please provide an address where you will be during normal office hours. If unable to sign for a delivery, please select a DX Mail Option or a pick up.
  • In Person CollectionJTB Cairns office does not process online rail pass orders.
    If you are in Cairns and would like to purchase a rail pass, please visit the JTB Cairns Office.


    JTB Cairns office
    :

    • Address:  17 Spence St, CAIRNS QLD, 4870
    • Opening Hours:  9am – 5:30pm local time, Open 7 days a week
    • Phone: 07-4052-5883
    • Email: jtbcnstourdesk.au@jtbap.com